Sales Customer Service Representative

3 weeks ago


Castleford, Wakefield, United Kingdom JCT600 Full time

Sales Customer Service Representative

About the Role:

We are seeking a highly motivated and customer-focused Sales Customer Service Representative to join our team at JCT600. As a Sales Customer Service Representative, you will be responsible for delivering an exceptional customer experience, building strong relationships with customers, and converting enquiries into sales.

Key Responsibilities:

  • Provide outstanding customer service, ensuring the highest standard of courtesy and integrity when interacting with customers and members of the public.
  • Establish strong relationships with customers built on trust, ensuring that all interaction with the customer is simple and transparent.
  • Maintain clear, accurate, and branded communication with customers through all contact channels.
  • Actively work to achieve and exceed departmental objectives.
  • Follow all internal procedures to ensure all vehicles are handed over at the time and in the condition agreed with the customer.
  • Ensure all Brand standards are always adhered to.

Requirements:

  • Previous experience within a sales or customer service orientated environment.
  • A can-do attitude with a winning mentality, with the drive and determination to be the best.
  • A customer-centric approach, always striving to deliver service above customer expectations.
  • Exceptional customer-facing and interpersonal skills to enable difficult situations to be overcome professionally and successfully.
  • A valid driving license which is free from excessive penalties.

JCT600 offers a range of benefits, including a competitive salary and bonus scheme, life assurance plan, company pension, and flexible working policies. We also provide a range of training and leadership development programs to help you develop your skills and advance your career.

About JCT600:

At JCT600, we are committed to delivering the best customer experience and providing a supportive and inclusive work environment. We believe in embracing our differences and celebrating each person's journey. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.



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