Complaints Team Leader

**What's involved with this role**: **Job Ref: Hackney RQ1185408** The team requires a Central Housing Complaints Team Leader to ensure that all incoming complaints and Member/Mayoral enquiries are swiftly allocated to the right people in the right service areas so that the issue can be investigated as quickly as possible. You should have previous...

**What we’re looking for**: The focus of this role is to lead a team that manage either stage one or stage two complaints to ensure they meet targets, achieve compliance according to policies and to overall provide our customers with a good complaints service. **You'll need**: - Experience of leading a team. - Demonstrable experience in complaint...

304978-9087-2431NCD Central Housing Complaints Team Leader Hackney Contract £24.53 per hour Our client is looking for an experienced Central Housing Complaints Team Leader. The Council is responsible for the homes of a significant proportion of residents living in the borough, representing approximately 23,000 tenants and 9,000 leaseholders. It is...

Salary range ** Circa £40,000** Location ** South East London** Contract type ** Permanent** Weekly hours ** Monday - Friday, 09:00 - 17:00** **What we’re looking for**: The focus of this role is to lead a team that manage either stage one or stage two complaints to ensure they meet targets, achieve compliance according to policies and to overall...

**12 month Fixed Term Contract** **Location**: London hybrid working OR Fully remote (UK) **Hours**:40 hours per week, Monday to Sunday, 8:00am to 8:30pm **Hello, we're Utility Warehouse** We’re a bunch of great people working together, solving problems and having fun. Together, we strive to find solutions to help the great people around us get on with...

Salary** Circa £42,000** Location** South East London** Contract type** Permanent** Weekly hours** Monday to Friday 9 - 5** **What we’re looking for**: - Do you have experience of leading a team? - Do you have demonstrable experience of complaint handling and working in a complaint environment? - Are you able to build relationships with residents and...

Based at Chelsea Site Are you an excellent communicator with good listening and people skills? Can you work on your own initiative and be tenacious yet tactful in solving problems? Do you have a calm disposition and are you comfortable talking to people who are emotionally distressed or angry and able to support them in achieving a resolution to their...

Westminster £24 Per Hour I am recruiting for a local authority who is looking for someone to coordinate complaints and correspondence received from communities and ward councilors, minimising duplication, and monitoring the timeliness and effectiveness of the response. To develop, implement and deliver a structured and coordinated approach to...

**About Northern Trust**: Northern Trust provides innovative financial services and guidance to corporations, institutions and affluent families and individuals globally. With 130 years of financial experience and nearly 20,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. As a Northern Trust...

Our aim is to ensure is that every resident, business, and visitor of Westminster will thrive in a clean, safe, and quiet city. Public Protection and Licensing is a service that enhances the lives of our residents and businesses. The service sits at the heart of this vision to deliver a Fairer Westminster. Coordinate complaints and correspondence received...

Our aim is to ensure is that every resident, business, and visitor of Westminster will thrive in a clean, safe, and quiet city. Public Protection and Licensing is a service that enhances the lives of our residents and businesses. The service sits at the heart of this vision to deliver a Fairer Westminster. Coordinate complaints and correspondence received...

Our aim is to ensure is that every resident, business, and visitor of Westminster will thrive in a clean, safe, and quiet city. Public Protection and Licensing is a service that enhances the lives of our residents and businesses. The service sits at the heart of this vision to deliver a Fairer Westminster. Coordinate complaints and correspondence received...

Job DescriptionAs a Complaints Team Lead at Quilter plc, you will be responsible for developing and evolving existing processes to support complaints resulting from financial planning. You will work closely with our complaints specialists to resolve regulated complaints and internal reviews in a fair and impartial manner. The role requires strong IT skills,...

About the RoleWe are looking for an experienced Complaints Team Supervisor to join our customer service team at Chip. The successful candidate will be responsible for supervising a team of complaint specialists, ensuring that customers receive high-quality service, and resolving complaints efficiently.The ideal candidate will have:Proven experience in...

**Our Story** **Hello there. We’re Zopa.** - We began our journey in 2005 with the drive to deliver customer-first financial products. Fast forward to 2020, we shifted gears and became a digital bank, leveraging our customer knowledge, money expertise and technical agility to forge ahead. Our diverse team is united by a mission to create simple, fair and...

Job title : Customer Services / Complaints Handler Key tasks & responsibilities Experience : 3 years in Insurance industry To respond to complaints received from policyholders and IFA's received via multichannel. Process complaints on policies in priority order as determined by the Company Work Management System, to maintain day to day service...

Job title : Customer Services / Complaints Handler Key tasks & responsibilities Experience : 3 years in Insurance industry To respond to complaints received from policyholders and IFA's received via multichannel. Process complaints on policies in priority order as determined by the Company Work Management System, to maintain day to day service...

About the Company">Our client, a reputable environmental services provider, is based in Staffordshire and requires an experienced leader to oversee pollution-based teams.">The Job">This role involves managing reactive complaints work across various specialties including Air Quality, Contaminated Land, Planning Apps, and noise and nuisance...

**Our mission**: Definitely not a sweet shop. We're the tech company making insurance more accessible and more affordable for as many people as possible. We’re proud of our journey so far. We’ve helped hundreds of thousands of customers get fairer cover, all while being rated excellent on Trustpilot. But we’re just getting started. Over the next 2...

Job Title: Complaints Team LeadAbout the Role: RED BARN MARKET is seeking a skilled Complaints Team Lead to join our team. This is a permanent position, working 32-40 hours per week. Job Description: Supervise and coordinate activities of staff who prepare and portion food.Train staff in job duties, sanitation and safety procedures.Estimate ingredient and...