Central Housing Complaints Team Leader

**What's involved with this role**: **Job Ref: Hackney RQ1185408** The team requires a Central Housing Complaints Team Leader to ensure that all incoming complaints and Member/Mayoral enquiries are swiftly allocated to the right people in the right service areas so that the issue can be investigated as quickly as possible. You should have previous...

**What we’re looking for**: The focus of this role is to lead a team that manage either stage one or stage two complaints to ensure they meet targets, achieve compliance according to policies and to overall provide our customers with a good complaints service. **You'll need**: - Experience of leading a team. - Demonstrable experience in complaint...

**Corporate Complaints and Insight Coordinator** We are One Housing and we create places for people to call home and support them to live well. With a breadth of services and expertise to help people whatever their housing, care, or support needs. We are part of Riverside, a group of complementary businesses with a charitable housing association at its core....

Salary range ** Circa £40,000** Location ** South East London** Contract type ** Permanent** Weekly hours ** Monday - Friday, 09:00 - 17:00** **What we’re looking for**: The focus of this role is to lead a team that manage either stage one or stage two complaints to ensure they meet targets, achieve compliance according to policies and to overall...

Salary** Circa £42,000** Location** South East London** Contract type** Permanent** Weekly hours** Monday to Friday 9 - 5** **What we’re looking for**: - Do you have experience of leading a team? - Do you have demonstrable experience of complaint handling and working in a complaint environment? - Are you able to build relationships with residents and...

**Job Description**: We have an exciting opportunity for two complaints investigators to join our new Complaints Investigation Team, which will ensure that all complaints are dealt with in a timely resident-focused manner. As a Complaints Investigator you will be responsible for investigating complaints and liaising with teams across the business to resolve...

Complaints & Enquiries Officer (Immediate Start) A leading local authority requires 2 x interim Housing Repairs Complaints & Enquiries Officer to join their new team in Housing Assets. Reporting to a team leader, you’ll be responsible for producing timely, accurate and high-quality written responses to complaints and enquiries from residents, council...

**Complaints Investigator** **Location: Ealing - Hybrid working** **Salary: £32,978-35,000** **Contract: 9-months FTC, Full time, 35 hours per week** **About us** We’re a UK housing association committed to a new vision - providing homes people love to live in. With over 38,000 homes in management across London and southern England, we provide a wide...

summary - _ london, london_ - _ £277 per day_ - _ contract_- specialism - customer services- sub specialism - customer service- reference number - AMCTL - job details Job Title: Complaints Team Leader Start Date: ASAP End Date: 6 Months Contract Pay Rate: £277 Day Rate Location: Remote The Client A major retail and commercial banking firm in the UK...

The name of the position is called ‘Benefits & Housing Needs Assistant’ and the role sits within the Complaints Team. The Complaints Team is a very busy business area within the Benefits & Housing Needs Service that deals with all forms of casework such as; formal stage 1 complaints, members enquiries, mayor enquiries, MP enquiries and Freedom of...

**Team Leader - Job Advert/Specification** * Unity Housing Support is a provider of intensive housing support services in West London. We have an exciting opportunity for a proactive and versatile individual to join our service as a Team Leader. This role gives the opportunity to spend your days making a real difference to vulnerable adults in the community...

**Onboarding Team Leader** - **Financial Litigation Department - Central Chambers Law**_ We champion diversity, inclusion, and wellbeing, we also aim to create a workplace where everyone feels valued and a sense of belonging. Central Chambers Law (CCL) is a distinguished Legal 500 firm and are on the lookout for professionals to join our ambitious and...

**Repairs Complaints Investigator** **Location: Ealing Office base - 3 days per week in the office** **Salary: £33,000-35,000** **Contract: Permanent, Full time, 37.5 hours per week** **About us** We’re a UK housing association committed to a new vision - providing homes people love to live in. With over 38,000 homes in management across London and...

**Complaints Officer Role - Housing / Repairs** **Islington Based** **Temp to Perm Role** Leading Social Housing Organisation requires a Complaints Officer to support the compliance team and deliver excellent compliance performance and smooth day to day repairs service to residents and front-line staff. The role will include answering the phone,supporting...

**Complaints Officer Role - Housing / Repairs** **SE London** **Temp to Perm Role** Leading Social Housing Organisation requires a Complaints Officer to support the compliance team and deliver excellent compliance performance and smooth day to day repairs service to residents and front-line staff. The role will include answering the phone,supporting...

We are looking for Housing Officer Team Leaders to join our client, an independent organisation who provide accommodation services to numerous organisations across the UK and continues to develop its business in both central and local government as wellas the charitable section in various locations throughout London. This is a remote working role. Purpose...

**Complaints Investigator** **Location: Ealing - Hybrid working** **Salary: £31,097-33,000** **Contract: 12 month FTC, Full time, 35 hours per week** **About us** A2Dominion is a residential property group with a social purpose to improve people’s lives. While we take a commercial approach to housebuilding, we reinvest all our profits into building more...

**12 month Fixed Term Contract** **Location**: London hybrid working OR Fully remote (UK) **Hours**:40 hours per week, Monday to Sunday, 8:00am to 8:30pm **Hello, we're Utility Warehouse** We’re a bunch of great people working together, solving problems and having fun. Together, we strive to find solutions to help the great people around us get on with...

**Complaints Officer Role - Housing / Repairs** **SE London** **Temp to Perm Role** Leading Social Housing Organisation requires a Complaints Officer to support the compliance team and deliver excellent compliance performance and smooth day to day repairs service to residents and front-line staff. The role will include answering the phone,supporting...

**Property Services Complaints Officer** We are One Housing and we create places for people to call home and support them to live well. With a breadth of services and expertise to help people whatever their housing, care, or support needs. We are part of Riverside, a group of complementary businesses with a charitable housing association at its core. We...