Central Housing Complaints Team Leader

Role Purpose To oversee the day to day management of the Central Housing Complaints team (3 Senior Complaints Officers), ensuring that the Housing Services Complaints Handling Procedure is effectively delivered.To oversee and manage a complex caseload of complaints and Member/Mayoral enquiries within the Central Housing Complaints Team and provide...

**What's involved with this role**: **Job Ref: Hackney RQ1185408** The team requires a Central Housing Complaints Team Leader to ensure that all incoming complaints and Member/Mayoral enquiries are swiftly allocated to the right people in the right service areas so that the issue can be investigated as quickly as possible. You should have previous...

Job Title: Housing Complaint Resolution Team LeaderService Care Solutions - Housing is seeking a skilled and experienced Housing Complaint Resolution Team Leader to join our team. As a key member of our team, you will be responsible for leading and supporting a dedicated team handling stage one or stage two complaints.Key Responsibilities:Provide hands-on...

Job Title: Housing Complaint Resolution Team LeaderWe are seeking a highly skilled and experienced Complaints Team Leader to join our team at Service Care Solutions Ltd. As a key member of our housing management team, you will be responsible for leading and supporting a dedicated team handling stage one or stage two complaints.Key Responsibilities:Complaint...

Job Title: Housing Complaint Resolution Team LeaderWe are seeking a highly skilled and experienced Complaints Team Leader to join our team at Service Care Solutions Ltd. As a key member of our housing management team, you will be responsible for leading and supporting a dedicated team handling stage one or stage two complaints.Key Responsibilities:Complaint...

Job Title: Housing Complaint Resolution Team LeaderWe are seeking a highly skilled and experienced Complaint Resolution Team Leader to join our team at Service Care Solutions Ltd. As a key member of our housing management team, you will be responsible for leading and supporting a dedicated team handling stage one or stage two complaints.Key...

Job Title: Housing Complaint Resolution Team LeaderWe are seeking a highly skilled and experienced Complaint Resolution Team Leader to join our team at Service Care Solutions Ltd. As a key member of our housing management team, you will be responsible for leading and supporting a dedicated team handling stage one or stage two complaints.Key...

Job Title: Housing Complaint Resolution Team LeaderWe are seeking a highly skilled and experienced Complaints Team Leader to join our team at Service Care Solutions Ltd. As a key member of our housing management team, you will be responsible for leading and supporting a dedicated team handling stage one or stage two complaints.Key Responsibilities:Complaint...

Job Title: Housing Complaint Resolution Team LeaderWe are seeking a highly skilled and experienced Complaints Team Leader to join our team at Service Care Solutions Ltd. As a key member of our housing management team, you will be responsible for leading and supporting a dedicated team handling stage one or stage two complaints.Key Responsibilities:Complaint...

MMP Consultancy are looking to recruit a Complaints Team Leader to join an excellent Housing Association in South London on a temporary basis. Key Responsibilities: * Provide support and guidance to the individuals in the team on complaint handling and policies* Drive and motivate the team to success in achieving their goals and objectives * Regularly review...

Job Title: Resolution Team Leader - Housing Quality AssuranceJob Summary:We are seeking a highly skilled Resolution Team Leader to join our Housing Quality Assurance team. The successful candidate will be responsible for managing and developing a team of Complaint Resolution Officers who handle Housing management-related complaints.Key...

Job Title: Accommodation Office Team LeaderWe are seeking an experienced Accommodation Office Team Leader to join our team at Central Recruitment Services Ltd.Job Summary:The successful candidate will be responsible for managing a team of Housing Support Workers, Concierge, Relief Staff & Volunteers, providing effective line management, supervision, training...

Job Title: Accommodation Office Team LeaderWe are seeking an experienced Accommodation Office Team Leader to join our team at Central Recruitment Services Ltd.Job Summary:The successful candidate will be responsible for managing a team of Housing Support Workers, Concierge, Relief Staff & Volunteers, providing effective line management, supervision, training...

Housing Complaint Resolution Team LeaderWe are seeking a skilled Complaint Resolution Team Leader to join our team at Service Care Solutions. As a key member of our housing management team, you will be responsible for leading and supporting a dedicated team handling stage one or stage two complaints.Key Responsibilities:Provide expert guidance and support to...

An exciting opportunity has arisen for a Complaints Facilitator to join our central team at University College London Hospitals NHS Foundation Trust.The purpose of this role is to provide a comprehensive and high-quality complaints service to our patients and relatives, with a focus on early resolution.Day-to-day duties will include managing the central...

**What we’re looking for**: The focus of this role is to lead a team that manage either stage one or stage two complaints to ensure they meet targets, achieve compliance according to policies and to overall provide our customers with a good complaints service. **You'll need**: - Experience of leading a team. - Demonstrable experience in complaint...

**Corporate Complaints and Insight Coordinator** We are One Housing and we create places for people to call home and support them to live well. With a breadth of services and expertise to help people whatever their housing, care, or support needs. We are part of Riverside, a group of complementary businesses with a charitable housing association at its core....

The service is an 8 bed shared house providing accommodation to individuals addressing their drug/alcohol use. The service provides high support to people rough sleeping or at risk of rough sleeping to help reduce harm and develop the necessary life skills to move-on and live independently. The successful candidate will be required to work 35 hours per...

Salary range ** Circa £40,000** Location ** South East London** Contract type ** Permanent** Weekly hours ** Monday - Friday, 09:00 - 17:00** **What we’re looking for**: The focus of this role is to lead a team that manage either stage one or stage two complaints to ensure they meet targets, achieve compliance according to policies and to overall...

Job Title: Accommodation Office Team LeaderWe are seeking an experienced and skilled Accommodation Office Team Leader to join our team at Central Recruitment Services Ltd.Job Summary:The successful candidate will be responsible for managing a team of Housing Support Workers, Concierge, Relief Staff & Volunteers, providing effective line management,...