Housing Repairs Complaints Officer

**Repairs Complaints Investigator** **Location: Ealing Office base - 3 days per week in the office** **Salary: £33,000-35,000** **Contract: Permanent, Full time, 37.5 hours per week** **About us** We’re a UK housing association committed to a new vision - providing homes people love to live in. With over 38,000 homes in management across London and...

Contract Type: - Permanent- Location: - City of London- Industry: - Property Services- Salary: - £22 - £24 per hour- Start Date: - ASAP- Duration: - Temp to Perm- REF: - SR- C05896_1692954789- Contact Name: - Sophie Rowley- Job Published: - about 7 hours ago**Complaints Officer Role** **Legal Disrepair Officer - Housing / Repairs** **SE London** **Temp...

**Property Services Complaints Officer** We are One Housing and we create places for people to call home and support them to live well. With a breadth of services and expertise to help people whatever their housing, care, or support needs. We are part of Riverside, a group of complementary businesses with a charitable housing association at its core. We...

**What's involved with this role**: **Job Ref: Southwark RQ1257644** **_Hybrid working_** The Repairs team requires a Repairs Resolution Officer/Complaints Officer to investigate and respond to stage one complaints and membe'rs enquiries. It is essential that you have exceptional customer service, along with previous experience of repairs and/or...

Job Title: Senior Housing Complaints OfficerWe are seeking a highly skilled and experienced Senior Housing Complaints Officer to join our team at Brackenberry Ltd. The successful candidate will be responsible for managing complex housing complaints, investigating complaints, and providing written reports and responses to complex complaints.Key...

**Property Services Complaints Officer** We are One Housing and we create places for people to call home and support them to live well. With a breadth of services and expertise to help people whatever their housing, care, or support needs. We are part of Riverside, a group of complementary businesses with a charitable housing association at its core. We...

**Customer Relations Officer; Complaints** **£41,591pa** **Origin - Great homes, positive people and strong communities** **An inspiring past and a bright future** A home is the essential foundation for a good quality of life, so what we do every day really matters to the wellbeing of our communities. Here at Origin, we trace our roots back 100 years,...

The name of the position is called ‘Benefits & Housing Needs Assistant’ and the role sits within the Complaints Team. The Complaints Team is a very busy business area within the Benefits & Housing Needs Service that deals with all forms of casework such as; formal stage 1 complaints, members enquiries, mayor enquiries, MP enquiries and Freedom of...

**Origin - Great homes, positive people and strong communities** **An inspiring past and a bright future** A home is the essential foundation for a good quality of life, so what we do every day really matters to the wellbeing of our communities. Here at Origin, we trace our roots back 100 years, building and managing high quality homes as well as providing...

Job Summary:The Repairs Scheduler will be responsible for planning, scheduling, and allocating repairs in a busy housing office. This role involves working with residents, contractors, and in-house teams to ensure smooth delivery of repairs and maintenance services.Key Responsibilities:Planning and scheduling repairs, including void works and communal...

Job title - Housing Complaint Resolution Team LeaderLocation - London, W5 or SE1 or Basildon SS13 Hybrid - 2 days in the office, 3 days from homeContract - Temporary ongoing Hours - Full Time 35 hours - 9 - 5 Start Date: ASAP We are seeking a Complaint Resolution Team Leader, you will lead and support a dedicated team handling stage one or stage two...

Tempting Recruitment are working alongside our client, a Housing Association, who are looking to recruit an experienced Complaints Officer to join their team based in the London area. **JOB DETAILS** - PAY RATE: £24.73 per hour Umbrella - WORK TYPE: Temporary - WORK PATTERN: Full Time - LOCATION: London **JOB SUMMARY** A key role within the Policy and...

Role PurposeTo provide exceptional customer service as part of the Housing Resolution team, handling customer inquiries and resolving issues related to council housing. The ideal candidate will have strong communication skills, experience in housing repairs, and knowledge of Northgate Housing system.Key ResponsibilitiesProvide first point of contact for...

Role PurposeTo provide exceptional customer service as part of the Housing Resolution team, handling customer inquiries and resolving issues related to council housing. The ideal candidate will have strong communication skills, experience in housing repairs, and knowledge of Northgate Housing system.Key ResponsibilitiesProvide first point of contact for...

Job Title: Housing Complaint Resolution Team LeaderService Care Solutions - Housing is seeking a skilled and experienced Housing Complaint Resolution Team Leader to join our team. As a key member of our team, you will be responsible for leading and supporting a dedicated team handling stage one or stage two complaints.Key Responsibilities:Provide hands-on...

**What's involved with this role**: **Hackney RQ1217270** This post is responsible for a caseload of investigations of complaints at stage 2 of the Council's Complaints Process made against the Housing Service which includes communication with complaints, information gathering from services, challenging performance, use of investigation skills and report...

We are seeking a highly skilled Senior Complaints Officer to join our team at Brackenberry Ltd. This is a 3-month contract, with a high likelihood of extension at the client's discretion.Key Responsibilities:Act as a point of contact for residents wishing to raise a complaint or general enquiry, providing an effective frontline housing information and advice...

**Complaints Officer** **Hackney** **Temporary Contract** This post is responsible for a caseload of investigations of complaints at stage 2 of the Council's Complaints Process made against the Housing Service which includes communication with complaints, information gathering from services, challenging performance, use of investigation skills and report...

We are seeking a highly skilled Senior Complaints Officer to join our team at Brackenberry Ltd. This is a 3-month contract, with a high likelihood of extension at the client's discretion.Key Responsibilities:Act as a point of contact for residents wishing to raise a complaint or general enquiry, providing an effective frontline housing information and advice...

**Complaints Investigator** **Location: Ealing - Hybrid working** **Salary: £32,978-35,000** **Contract: 9-months FTC, Full time, 35 hours per week** **About us** We’re a UK housing association committed to a new vision - providing homes people love to live in. With over 38,000 homes in management across London and southern England, we provide a wide...