Payroll Support Administrator

2 months ago


Carlisle, United Kingdom Armstrong Watson Full time

**About Armstrong Watson LLP**

As an expanding business with 19 offices at present, Armstrong Watson LLP is a leading independent accountancy firm ranked in the top 35 firms of accountants and business advisers.

With approximately 550 colleagues, our people and our culture are at the heart of what we do. We recognise the unique impact our employees have on not only our clients, but also our colleagues and the communities in which we operate in. Our success is dependent on every colleague behaving consistently across all four of our values: Passion, Trust, Honesty and Humanity.

**The Role**

The overall purpose of this role is to assist our Payroll Support Team Leader with managing the distribution of work amongst the Payroll team and ensuring all administrative tasks are completed correctly and in a timely manner.

The main elements of this role will include but not be limited to:

- Responding to Payroll helpdesk queries
- Raising invoices and dealing with any associated queries
- Managing the leavers process for Payroll clients
- Completing general database management tasks where required
- Processing incoming and outgoing post

There are opportunities in this role for you to develop your career in Payroll, and allow you to learn how to process Payrolls, and become a part of the Payroll Bureau Team if successful.

In order to fulfil the role, we expect you to be:

- Able to communicate professionally with clients (written and verbal forms)
- Comfortable working within a fast paced working environment
- A dedicated team player and willing to assist colleagues within the team where possible
- A good problem solver and have excellent attention to detail
- Able to prioritise workloads under strict deadlines and work well under pressure
- Able to demonstrate initiative and contribute ways in which current processes can be made more effective for the team and clients

**The Benefits**

In return for your hard work helping us shape our future growth and development; we will provide a competitive salary and a positive benefits package which includes:

- 3.1% Employer Contribution Pension Scheme including Life Cover and Income Protection
- Enhanced Annual Leave which will increase throughout your length of service and option an Annual Leave Purchase Scheme allowing you to buy up to 5 additional days annual leave each year
- Flexible & Smart Working - giving you the ability to balance home-working, office location etc.
- Life Cover of 4x your salary
- Health Shield Cash Plan (provides cash back on a range of Health benefits and discounts on fashion, entertainment, holidays etc)
- Introductory Commission Scheme (financial reward if you refer a new client)
- Employee Assistance Programme (confidential support for emotional wellbeing)
- Employee Referral Scheme (financial reward if you refer new AW colleagues) of up to £2,500
- Detailed and thorough on-the-job training
- Reviews and appraisals with your management team to ensure regular communication and providing you with a platform to enhance your career

In addition to all the benefits you would expect from an award winning employer, you will be given the utmost encouragement and support to develop your career further.

When you’re with uswe’re with you.


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