Reservations & Events Co-ordinator
5 days ago
Are you passionate about hospitality and delivering magic guest service?
This is something that all employees at Park Regis Birmingham have in common. It is their dedication to creating a home away from home atmosphere that keep our guests coming back to stay.
Our wide range of employee benefits and personalised training and development plans ensure that our team **love where they work**. These include a full benefits online platform, meals on duty, a pension plan, life insurance, magic treats, birthday celebrations and staff social events, plus many more.
We now have an exciting opportunity for Central reservations & Events Co-Ordinator to join our Reservations & Events Department.
As a Central Reservations & Events Co-Ordinato you will be required to **master the art of versatility** and **inject some energy** whilst completing a variety of duties. The main duties expected within the role are:
- Ensure all reservations are accepted, recorded and confirmed accurately in accordance to the company’s policy and legal standards.
- Assist the client with any special requirements.
- Use reservations system in retrieving, updating and inputting room reservations.
- Prepare all paperwork related to reservations in a timely manner.
- Ensure all guests and company information are stored and managed in safe and confidential manner. Ensure this information is shared only on a need to know basis.
- Deliver effective communication between the office, reception, accounts and operations teams ensuring successful delivery of all requests and requirements.
- To be presentable in appearance in line with company presentation, cleanliness and uniform standards.
- To participate in any training courses as required. Mandatory company courses must be attended.
- Ensure that during the time you are on duty you comply with company requirements in respect of personal conduct and behaviour.
We are continually evolving, and our team do too, there is no red tape or corporate conflict with us
**We Evolve - You Evolve - We Grow Together
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