Housing Review Officer

1 month ago


Hounslow, United Kingdom Adecco UK Full time

**Housing Review Officer**:

- ** Public Sector - Local Authority**:

- **Temporary Role - 3 months with possible extension**:

- ** Full Time - Monday to Friday, 36 hours per week**:

- ** £23.34 per hour PAYE / £30.33 per hour Umbrella**:

- ** Paid Annual Leave entitlement (PAYE ROUTE ONLY)**:

- ** IT equipment provided**:

- ** Hybrid working - mostly remote but occasional office presence may be required depending on service need**

The Housing Review Officer role will predominately involve writing responses to complaints and enquiries from residents, Councillors and MP's.

**Key Skills and Abilities**:

- Excellent written skills
- Experience in writing Stage 1, Stage 2 and Ombudsman responses.
- Good customer relations skills.
- Ability to respond to enquiries well
- Good IT skills
- Ability to dealing with difficult and upset customers
- Preferably a Housing Background

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

To speak to a recruitment expert please contact Sadie Nunn


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