Home Therapy Administrator

2 weeks ago

Chorley, United Kingdom Lancashire Teaching Hospitals NHS Foundation Trust Full time

This is an excellent and exciting opportunity to join the Renal Department at Chorley Hospital which is a very busy and fast paced department providing patient care across Lancashire & South Cumbria, East Lancashire, Blackpool & Fylde and surrounding areas. We are looking for an enthusiastic, hardworking and adaptable individual who has an interest in improving patient experience and is looking for a challenge in a post that is both interesting and varied.

You will possess excellent administrative skills, be a team player with a flexible approach to working.

We require a well organised person to co-ordinate the changing requirements of home dialysis patients in respect of their dialysis prescriptions and consumables as well as providing effective support and co-ordination of home dialysis and holiday dialysis.

You should ideally possess excellent communication skills and have experience of entering data. Good organisational and communication skills are essential.

The post supports the Home Therapy Manager and therefore administrative experience and a typing speed of 50wpm is desirable.

Knowledge of a hospital working environment and medical terminology would be an advantage.

We are looking for an enthusiastic and flexible person looking for a challenge in a post that is both interesting and varied.

You will possess excellent administrative skills, be a team player with a flexible approach to working.

We require a well organised person to co-ordinate the changing requirements of home dialysis patients in respect of their dialysis prescriptions and consumables as well as providing effective support and co-ordination of home dialysis and holiday dialysis.

You should ideally possess excellent communication skills and have experience of entering data. Good organisational and communication skills are essential.

The post supports the Home Therapy Manager and therefore administrative experience and a typing speed of 50wpm is desirable.

Knowledge of a hospital working environment and medical terminology would be an advantage - we don’t want to just throw you in at the deep end so we are looking for someone who knows what it’s like to work in an office team environment. However, as all offices and systems are different, you will receive full training when you start so there will be plenty of opportunity to grow and develop new skills as well as show us what you can do with yours. The ability to use your initiative and work as a member of a busy team is essential.

Lancashire Teaching Hospitals NHS Foundation Trust forms one of the major acute Trusts in the North West with a complement of over 1000 beds for a local population of 390,000 and a regional population of 1.5 million.

You’ll have access to varied development opportunities, learn new skills, meet fab people & do things you’d never have done.

You’ll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something really to be proud of.

You will demonstrate excellent organisational and communication skills by being the point of contact for day to day enquiries, referring where necessary to more senior staff.

Organising incoming and outgoing correspondence, dealing with routine telephone enquiries as appropriate and referring to appropriate person as necessary.

Coordinate and liaise with Clinical Colleagues and all other staff wherever necessary.

Person specification

Qualifications and Education

Essential criteria
- Good general education
- GCSE C or above in English and Maths
- ECDL or equivalent experience
- Administrative skills

Knowledge and Experience

Essential criteria
- Efficient in the use of Microsoft Word for Windows
- Experience of Excel, Power Point, Outlook and Internet.

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