Business Support Administrator
3 days ago
Our clienthas an exciting opportunity for a **Business Support Administrator**to join the team based in **Luton.**You will be joining on a **full-time fixed term basis of 9 months**and in return you will receive a **competitive salary**.
Our client enables primary and acute care by solving problems - whether that’s staffing a high-volume rota, providing critical locum coverage, or finding opportunities for healthcare professionals to contribute their expertise - every day they are entrustedas a key enabler of primary and acute care.
**About the role**:
The Business Support Administrator provides a supporting role for the primary care division for all operational matters. The primary duty is to ensure the sales teams run efficiently by providing proper communication, accurate data, as well as, to provideall other administration services required.
**Your responsibilities as their Administrator will include to**:
- Resolve timesheet queries, keeping a log of issues so that trends can be identified and process improvements implemented
- Build strong internal relationships with the payroll and billing team to ensure effective query resolution
- Ensure best practice is being adhered to with the sales operations department
- At all times comply with company policies, procedures, and instructions
- Answering incoming calls; taking messages and re-directing calls in a helpful, courteous and welcoming manner, being aware of the need to maintain confidentiality at all times
- Build and maintain knowledge of the CRM system and ensure the CRM is the system of record for all transaction
- Support with creation of reports and presentations to enable effective client reviews and business development activities
- Other tasks which may be assigned from time to time, and which contribute to the overall success of the Company
**What they're looking for in their Administrator**:
- Excellent organisational and time management skills
- Good IT skills, including knowledge of a range of software packages
- The capacity to prioritise tasks and work under pressure
- Ability to liaise well with others and delegate tasks
- Strong oral and written communication skills
- Ability to work on your own initiative
- Attention to detail
- Flexibility and adaptability to changing workloads
- Problem-solving skills and project management ability
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