Customer Service Administrator
6 months ago
Overview:
**We are a young and growing Accident Repair Centre, based in Adlington near Chorley, seeking a highly motivated and customer-oriented individual, with a keen attention to detail and positive "can do" approach, to join our team.**
As a Customer Service Representative, you will be the first point of contact for our customers, handling enquiries, updates and managing the administration of their vehicle repair from the beginning to the end of the process.
**Duties**:
- Log vehicle/repair details in our system, updating progress from the vehicle landing on site, to handing back to the customer
- Creating invoices and satisfaction notes
- Perform data entry tasks to update customer records and maintain accurate information
- Collaborate with other departments to ensure customer satisfaction
**Skills**:
- Excellent verbal and written communication skills in English
- Strong data entry skills with attention to detail and consistency
- Knowledge of phone etiquette and professional communication
- Ability to effectively communicate with diverse customers and adapt to different communication styles
- Strong problem-solving skills and ability to remain calm under pressure
We offer competitive pay, opportunities for career growth, and a supportive work environment. If you are passionate about delivering exceptional customer service and have the skills required for this role, we would love to hear from you.
**Job Types**: Full-time, Permanent
**Salary**: £25,000.00 per year
**Benefits**:
- Company pension
- Cycle to work scheme
- Employee discount
- Referral programme
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- customer service/admin: 2 years (required)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
-
Customer Service and Logistics Administrator
7 months ago
Chorley, United Kingdom Prismo Road Markings Limited Full timeThe Role We are seeking a highly motivated and detail-oriented Customer Service and Logistics Administrator to join our team. You will be responsible for providing exceptional customer service and support covering all aspects of the sales support process for our UK and International customers. You will be working as a team player within the department and...
-
Service Administrator
7 months ago
Chorley, United Kingdom C P Davidson Full timeAre you a proactive, self-assured individual with a knack for organisation?... Ready to make an impact within a top-tier municipal vehicle management company?... We're searching for a Service Administrator to play a pivotal role in our rental depot's day-to-day operations. Key Responsibilities: - Organise deliveries and collections. - Take calls with...
-
Customer Service and Administration Assistant
6 months ago
Chorley, United Kingdom My Pretty Little Gifts Full timeMy Pretty Little Gifts is an online company providing personalised gifts for events and occasions. We trade mainly on Amazon and Etsy and are known for our excellent customer service and quick delivery of goods. As a growing company we are now looking for a new staff member to join our administration and listings team. Roles and Responsibilities -...
-
Service Desk Administrator
7 months ago
Chorley, United Kingdom GK Recruitment Ltd Full time_**Job Title: Service Desk Administrator - (MSP)**_ - **Job Type: Permanent **_ - **Salary: £22k-£26k**_ - **Location: Chorley**_ As a competent Service Desk Administrator, you will provide fast and intelligent telephone triage and call prioritisation, accurately directing calls to the appropriate team. You will follow defined service procedures and...
-
Customer Service/sales Advisor
7 months ago
Chorley, United Kingdom Autocentre Limited Full time**Job Responsibilities & Tasks** - Develop a deep understanding of our products/services, staying updated on features, benefits, and pricing to effectively assist customers. Adopting a no-force sales approach, contacting customers and explain any necessary vehicle repairs in a way they can understand, and gain approval for this work. - Proactively identify...
-
Customer Service Advisor
7 months ago
Chorley, United Kingdom Fresh Perspective Resourcing Ltd Full timeAre you a fun loving and hard-working Customer Service Advisor seeking an exciting new position? If you love talking to people, being organised and making a difference Delivering an amazing customer service And having a laugh with your teammates in the process Then we have the job for you! We’re on the hunt for an ambitious and confident Customer...
-
Customer Administrator
6 months ago
Chorley, United Kingdom Talent Sphere Ltd Full time**Customer Administrator (Graduate Position)** - Future qualifications and training will be provided._ - Excellent communication skills, both verbal and written. - Excellent attention to detail when reviewing complex documents. - Clear and accurate written communication. - Excellent customer service and negotiation skills. - The ability to listen, empathise...
-
Customer Service Coordinator
8 months ago
Chorley, United Kingdom SR Supply Chain Consultants Ltd Full time**PURPOSE OF ROLE**: As the Customer Engagement Coordinator, your role is pivotal in delivering outstanding service to both new and existing learners at SRSCC. You will serve as the primary contact, ensuring they derive the utmost value from our training. Your responsibilities include fostering relationships, comprehensively understanding employer,...
-
Customer Service Adviser
6 months ago
Chorley, United Kingdom Murville Consultancy Full timeMy client is a market leading company within the manufacturing sector. Due to their ongoing expansion they have an opportunity for a Customer Service Adviser to join their team. **Customer Service Adviser** **Specific duties include**: - Orders - Receipt of orders from customer. Verify items on the order, prices, delivery address, dates required, payment...
-
Sales and Customer Service Administrator
6 months ago
Chorley, United Kingdom Euxton Tile Supplies Ltd Full timeWe are looking to recruit an additional team member due expansion. Based at our head office, working in a fast paced/busy environment this role would suit someone who, is proactive, customer focused and a team player. We’re a close-knit team so you’ll supported and training will be provided. **Why work for us** - Aside from our benefits we are still a...
-
Sales and Customer Service Administrator
7 months ago
Chorley, United Kingdom Euxton Tile Supplies Ltd Full timeWe are looking to recruit an additional team member due to an internal promotion. Based at our head office, working in a fast paced/busy environment this role would suit someone who, is proactive, customer focused and a team player. We’re a close-knit team so you’ll supported and training will be provided. **Why work for us** - Aside from our benefits...
-
Junior Customer Service Assistant
7 months ago
Chorley, United Kingdom Black Box Security Full time**Junior Customer Service Assistant Job Description** Are you looking to work for a great company that will value you as an employee? Come and join our team at Black Box Security This is a highly rewarding position, joining a strong and dedicated operations team providing high level of customer service to all clients. We are looking for a Junior Customer...
-
Administrator
7 months ago
Chorley, United Kingdom Redde Northgate plc Full timeWe are the UK’s leading supplier of specialist traffic management and support vehicles. We not only make a commitment to our customers to have to right vehicle for them, just as they need it but we’re also there when things go wrong, getting the vehicle back on the road safely and in quick time. **A day in the life as an Administrator** Bright,...
-
Administrator
7 months ago
Chorley, United Kingdom Blakedale Full timeWe are the UK’s leading supplier of specialist traffic management and support vehicles. We not only make a commitment to our customers to have to right vehicle for them, just as they need it but we’re also there when things go wrong, getting the vehicle back on the road safely and in quick time. **A day in the life as an Administrator** Bright,...
-
Administrator
6 months ago
Chorley, United Kingdom Derian House Children's Hospice Full timeHere at** Derian House Children’s Hospice, **we have an exciting opportunity available for an Administrator** **to join our team based in **Chorley. **You will join us on a **fulltime **basis, working 37.5 hours per week, In return, you will receive a competitive salary of **£23,400 per annum.** **We are proud to offer a wide range of benefits,...
-
Sales Administrator
7 months ago
Chorley, United Kingdom Fresh Perspective Resourcing Ltd Full timeAre you a fun loving and hard-working Sales Administrator seeking an exciting new position? If you love talking to people, being organised and making a difference Delivering an amazing customer service And having a laugh with your teammates in the process Then we have the job for you! We’re on the hunt for an ambitious and confident Sales...
-
Financial Services Administrator
6 months ago
Chorley, United Kingdom Prestige Recruitment Group Full time**Financial Services Administrator** **Chorley, Lancashire** **Salary: £24,000 - £28,000** We are delighted to be working with a Lancashire based and award winning Financial Planning Management Pract based near Chorley. They have an exciting opportunity for an experienced IFA administrator to join a well established and growing financial services...
-
Customer Service
7 months ago
Chorley, United Kingdom The Best Connection Employment Group Full timeThe Best Connection has an exciting opportunity for a CUSTOMER SERVICE CO-ORDINATOR role, based in Buckshaw Village, Chorley. You will serve as a point of contact for customers with queries about products, orders and deliveries. This position is 10 months maternity cover. **Main/key Responsibilities**: - Dealing with different Customer queries every...
-
Administrator
6 months ago
Chorley, United Kingdom Foster Care Associates Full time**FOSTER CARE ASSOCIATES (THE FCA)** **Role**:Administrator **Basic Salary**:£19,500 **Benefits**:30 days' Annual Leave, rising to 35 day's with length of service, + Bank Holidays, Life Assurance, Employee Discount Scheme, on-site Free Parking & Medical Cash Plan. **Office Location**:Chorley **ABOUT US** Set up by a former foster parent and former...
-
Administrator
7 months ago
Chorley, United Kingdom Foster Care Associates Full time**FOSTER CARE ASSOCIATES (THE FCA)** **Role: Administrator** **Annual Salary: £20,820** **Benefits: 30 days' Annual Leave, rising to 35 day's with length of service, + Bank Holidays, Life Assurance, Employee Discount Scheme, on-site Free Parking & Medical Cash Plan.** **Office Location: Chorley** **ABOUT US** Set up by a former foster parent and...