Customer Administrator

3 months ago


Chorley, United Kingdom Talent Sphere Ltd Full time

**Customer Administrator (Graduate Position)**
- Future qualifications and training will be provided._
- Excellent communication skills, both verbal and written.
- Excellent attention to detail when reviewing complex documents.
- Clear and accurate written communication.
- Excellent customer service and negotiation skills.
- The ability to listen, empathise and inspire trust.
- The ability to deal with challenging calls and/or customers.
- Highly organised, enthusiastic, driven, and resilient.
- The ability to work to deadlines, manage your own caseload and handle varying, sometimes conflicting timescales and demands.
- Previous experience in a claims handling role in the insurance industry would be advantageous but is not essential.

**Responsibilities**:

- To carry out meticulous validation checks on every customer policy ensuring each process is followed thoroughly and accurately.
- To deliver accurate and complex messages to a customer including difficult conversations.
- To establish and maintain positive relationships with each customer by being efficient, effective, trustworthy, and reliable.
- To ensure customers are treated fairly.
- To ensure claims are handled effectively from first notification of loss to completion.
- Appointing and liaising with our approved panel of installers.
- Assessing pricing and proposed remedial works to ensure claims costs are controlled.
- Analysing claim activity/trends and producing MI for the management team.
- To undertake any general administration activities which may be required.
- To establish and maintain positive working relationships with colleagues, approved installers and any other individual associated with the business.

**Why join us**:

- Fantastic opportunity to join an insurer in its formative years and play a key role as it grows.
- 37.5 hours/week (08.30 - 17:00, Monday - Friday)
- 26 days paid leave (plus Bank Holidays)
- 4% contributory pension, with a company contribution match up to 8%
- Cash Plan
- Death in Service
- Onsite parking
- Easy access to M6, M61 and M65, motorways
- Salary: £26,700 per annum.

**Job Types**: Full-time, Permanent, Graduate

**Salary**: £26,600.00-£26,800.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: FB3465



  • Chorley, United Kingdom Smart Techs Limited Full time

    Overview: **We are a young and growing Accident Repair Centre, based in Adlington near Chorley, seeking a highly motivated and customer-oriented individual, with a keen attention to detail and positive "can do" approach, to join our team.** As a Customer Service Representative, you will be the first point of contact for our customers, handling enquiries,...


  • Chorley, United Kingdom Lancashire Mind Remote Work Freelance Full time

    Customer Service and Administration Officer Hours: 28 to 35 hours per week Starting salary: £25,767 (pro rata) Location: Contractual base is our office in Chorley. Contract: fixed term for a minimum of 12 months (potentially longer dependent on funding) Do you want to join an organisation who are passionate about improving mental health and wellbeing...


  • Chorley, Lancashire, United Kingdom Lancashire Mind Full time

    About the RoleWe are seeking a highly skilled and compassionate individual to join our team as a Customer Service and Administration Officer. As a key member of our team, you will provide exceptional customer service and administrative support to our clients and stakeholders.Key ResponsibilitiesProvide high-quality customer service to clients via phone,...


  • Chorley, Lancashire, United Kingdom Lancashire Mind Full time

    About the RoleWe are seeking a highly skilled and compassionate individual to join our team as a Customer Service and Administration Officer. As a key member of our team, you will provide exceptional customer service and administrative support to our clients and stakeholders.Key ResponsibilitiesProvide high-quality customer service to clients and...


  • Chorley, Lancashire, United Kingdom Lancashire Mind Full time

    Customer Service and Administration OfficerHours: 28 to 35 hours per weekStarting salary: £25,767 (pro rata)Location: Contractual base is our office in Chorley.Contract: fixed term for a minimum of 12 months (potentially longer dependent on funding)Do you want to join an organisation who are passionate about improving mental health and wellbeing for...


  • Chorley, United Kingdom Lancashire Mind Full time

    Customer Service and Administration Officer Hours: 28 to 35 hours per week Starting salary: £25,767 (pro rata) Location: Contractual base is our office in Chorley. Contract: fixed term for a minimum of 12 months (potentially longer dependent on funding) Do you want to join an organisation who are passionate about improving mental health and wellbeing for...


  • Chorley, Lancashire, United Kingdom Lancashire Mind Full time

    About the RoleLancashire Mind is seeking a highly skilled and compassionate individual to join our team as a Customer Service and Administrative Support Officer. As a key member of our team, you will provide exceptional customer service and administrative support to our range of services.Key ResponsibilitiesProvide warm and friendly customer service support...


  • Chorley, Lancashire, United Kingdom Lancashire Mind Full time

    About the RoleLancashire Mind is seeking a highly skilled and compassionate individual to join our team as a Customer Service and Administrative Support Officer. As a key member of our team, you will provide exceptional customer service and administrative support to our range of services.Key ResponsibilitiesProvide warm and friendly customer service support...


  • Chorley, Lancashire, United Kingdom Lancashire Mind Full time

    About the RoleLancashire Mind is seeking a highly skilled and compassionate individual to join our team as a Customer Service and Administrative Support Officer. As a key member of our team, you will provide exceptional customer service and administrative support to our range of services.Key ResponsibilitiesProvide warm and friendly customer service to...


  • Chorley, Lancashire, United Kingdom Lancashire Mind Full time

    About the RoleLancashire Mind is seeking a highly skilled and compassionate individual to join our team as a Customer Service and Administrative Support Officer. As a key member of our team, you will provide exceptional customer service and administrative support to our range of services.Key ResponsibilitiesProvide warm and friendly customer service to...


  • Chorley, United Kingdom Prismo Road Markings Limited Full time

    The Role We are seeking a highly motivated and detail-oriented Customer Service and Logistics Administrator to join our team. You will be responsible for providing exceptional customer service and support covering all aspects of the sales support process for our UK and International customers. You will be working as a team player within the department and...


  • Chorley, United Kingdom My Pretty Little Gifts Full time

    My Pretty Little Gifts is an online company providing personalised gifts for events and occasions. We trade mainly on Amazon and Etsy and are known for our excellent customer service and quick delivery of goods. As a growing company we are now looking for a new staff member to join our administration and listings team. Roles and Responsibilities -...

  • Administrator

    3 months ago


    Chorley, United Kingdom Redde Northgate plc Full time

    We are the UK’s leading supplier of specialist traffic management and support vehicles. We not only make a commitment to our customers to have to right vehicle for them, just as they need it but we’re also there when things go wrong, getting the vehicle back on the road safely and in quick time. **A day in the life as an Administrator** Bright,...

  • Administrator

    3 months ago


    Chorley, United Kingdom Blakedale Full time

    We are the UK’s leading supplier of specialist traffic management and support vehicles. We not only make a commitment to our customers to have to right vehicle for them, just as they need it but we’re also there when things go wrong, getting the vehicle back on the road safely and in quick time. **A day in the life as an Administrator** Bright,...

  • Administrator

    3 months ago


    Chorley, United Kingdom Jobwise Full time

    **This well established and successful professional services company is expanding and looking for an experienced Administrator to join them. Along with a salary of up to £25,000, they offer superb working conditions and benefits that include 25 days holiday, onsite sports facilities, free parking, and a pension scheme along with scope to develop and build a...


  • Chorley, United Kingdom Daily Deal Offers Limited Full time

    We have an exciting opportunity for a customer service/ Social Media administrator to join our team in Chorley, Lancashire. We are an importer / distributor looking for someone for our customer services and social media departments to grow both our B2B and B2C Social Media Reach. You will be responsible for creating content and developing a co-ordinated...

  • Administrator

    3 months ago


    Chorley, United Kingdom Advanced Childcare Assessments Full time

    Advanced Child Care Assessments Limited is one of the Country’s largest providers of Independent Social Work reports in the UK. We work with Local Authorities and Solicitors to provide independent expert social work assessment reports. **The Role**: The Administrator role is responsible for general administrative duties including providing CVs, timescales...

  • Administrator

    3 months ago


    Chorley, United Kingdom Derian House Children's Hospice Full time

    Here at** Derian House Children’s Hospice, **we have an exciting opportunity available for an Administrator** **to join our team based in **Chorley. **You will join us on a **fulltime **basis, working 37.5 hours per week, In return, you will receive a competitive salary of **£23,400 per annum.** **We are proud to offer a wide range of benefits,...

  • Sales Administrator

    3 months ago


    Chorley, United Kingdom Fresh Perspective Resourcing Ltd Full time

    Are you a fun loving and hard-working Sales Administrator seeking an exciting new position? If you love talking to people, being organised and making a difference Delivering an amazing customer service And having a laugh with your teammates in the process Then we have the job for you! We’re on the hunt for an ambitious and confident Sales...

  • Business Administrator

    3 months ago


    Chorley, United Kingdom Clayton Recruitment Full time

    Our clients are leaders in their field, supplying the most innovative equipment to their customers, and due to continued rapid growth, they are currently looking for a Business Administrator to join their team. As Business Administrator you will have the responsibility of handling all of the business’ administration and paperwork - this role is suited to...