Sales and Customer Service Administrator
6 months ago
We are looking to recruit an additional team member due to an internal promotion. Based at our head office, working in a fast paced/busy environment this role would suit someone who, is proactive, customer focused and a team player. We’re a close-knit team so you’ll supported and training will be provided.
**Why work for us** - Aside from our benefits we are still a family owned company who encourages staff growth, promotes from within and are always looking to improve our working environment and introducing new perks.
**What we can offer you**:
- 23 days annual leave per year + bank holidays (Christmas closure - please note some days A/L are used for this)
- Your birthday off work - paid
- Great employee discount
- Company pension
- Annual salary review
- Dress down Fridays
- Free On-site parking
Hours of work are 37.5 hours Monday to Friday with the option of 8.00am to 4.00pm or 8.30am - 4.30pm
**The Main Duties:
- **
- Sales order processing
- Sourcing and following up on new leads
- Raising and following up Quotations
- Keep customers updated on the status of their order
- Organising/ arranging deliveries
- Working on an in house system, maintaining customer databases and update customer records as needed
- Confident manner when dealing with customers on the phone
- Strong team player
- Have a good work ethic and attitude
- Be well organised with a strong attention to detail
- Ability to prioritise workload and work to deadlines
**Ideal Experience**:
- Have a strong customer service/order processing background
- Confident in working on various in house systems/ proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- Detail-oriented with a high level of accuracy in data entry and record keeping
- Ability to work independently as well as collaboratively in a team environment
- Knowledge of CRM software is a plus
**Job Types**: Full-time, Permanent
**Salary**: £22,300.00-£24,000.00 per year
**Benefits**:
- Company pension
- Employee discount
- Free parking
- On-site parking
Schedule:
- Monday to Friday
Work Location: In person
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