![Red IT Solutions](https://media.trabajo.org/img/noimg.jpg)
Software Consultant
2 weeks ago
**Job Purpose**
Having established our position in the market with our “mobile to Sage” (“Mobile2Sage”) and “Excel2Sage” software products (among others), we have built a substantial business client list that we wish to take even greater care of. The intended hire will substantially increase the attention and care we offer to our current valued clients, making their lives easier and solving further pain-points that are identified.
**Responsibilities**
- Install and configure our systems, offer seamless onboarding experience
- Maintain meticulous records and filing systems
- Contribute to the development of best practices and streamline processes
- Reports to the company Business Development Manager with dotted line to Director
**Qualifications**
- Current or former Sage consultant or very experienced Sage user
- Experience with non-Sage accountancy platforms a minor plus
- Comfortable dealing with customers remotely
- Excellent telephone manner and ability to explain in technical and layman’s terms
- Able to work from home (option of hybrid in Central London is available)
- A basic understanding of database systems, e.g. SQL-based solutions, a plus
- Basic understanding of virtualisation and remote desktop desirable
- Strong organisational skills and ability to prioritise tasks effectively
- Excellent communication skills, both written and verbal
- Attention to detail and accuracy in data entry and record-keeping
**What we offer in return**
- A salary ranging from £35,000-40,000 (depending on experience)
- Participation in generous sales bonus pool shared by team
- Potential for substantial salary increases over time if performance is strong and company revenue grows
- 33 days holidays per annum (including 8 Bank Holidays) plus bonus holidays like a 'birthday bonus day’
- 8 X Death In Service
- Private Medical Cover
- Private Dental Cover
- Strong, balanced, collaborative culture
Working days are Monday to Friday 9am to 5pm
**Job Types**: Full-time, Permanent
**Benefits**:
- Company pension
- Private dental insurance
- Private medical insurance
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
Application question(s):
- Are you excited by the idea of making our clients' lives easier with our software that helps them integrate their operations and their Sage seamlessly?
**Experience**:
- Sage: 2 years (required)
- Customer support: 2 years (required)
Work Location: Remote
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