Outpatients Administration Supervisor
6 months ago
We are seeking an enthusiastic and highly motivated individual to join our innovative Main Outpatient department, at Imperial College Health Care Trust based in St Mary’s Hospital.
This is an exciting role for the post holder within the Outpatients Department. The post holder will have leadership skills and be able to fully support the team of reception staff and any apprentices. You must be proactive in your approach with a focus on staff development and patient experience.
You will effectively supervise reception staff to ensure that allocated staff members have annual appraisals, training and development, follow policy and procedure within the OPD and act as a deputy to band 5 Service Support Manager when required.
Excellent communication skills and a passion for providing the best patient experience is essential for this role. If you feel like this describes you, and you are ready for a new and exciting challenge in your career.
- To manage service cover, co-ordinating leave and distributing workloads evenly among team members
- To assist in recruitment and retention of administrative staff
- To ensure all new staff receive appropriate induction, training and support
- To undertake appraisals and ensure all administrative staff have Personal Development Plans and receive appropriate training
- To undertake and participate in any training and coaching activities for the allocated staff
- To manage staffing issues such as sickness absence and time-keeping
- To initiate Trust disciplinary procedures, as necessary.
- To communicate relevant information to staff and have regular team meetings.
- To ensure that all outpatient administrative procedures are adhered to and updated appropriately.
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities. We encourage staff to have the Covid vaccination to protect themselves, patients, other colleagues as well as the wider community. Please note it is an operational requirement to comply with infection prevention and control procedures within the Trust such as lateral flow testing, handwashing and the wearing of masks, according to the procedures in place at any time or location. As part of our continued response to Covid19 we are still conducting the majority of our interviews virtually.
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.
-
Outpatient Administration Supervisor
8 months ago
London, United Kingdom Imperial College Healthcare NHS Trust Full timeAn exciting new post has arisen within the Maternity administration team, as an Outpatient Supervisor. You will be part of the Maternity administrative team, providing leadership and coordination for the Maternity Clinic Clerks and Administrators. The post holder will be expected to organise and prioritise their own workload and to coordinate the effective...
-
Outpatient Receptionist
7 months ago
London, United Kingdom Whittington Health NHS Trust Full timeWe are looking to appoint an Outpatient Receptionists to join our friendly team who support a wide range of specialty clinics in our Outpatients Department. The post holder will provide efficient administrative support that is patient focused to support a variety of outpatient clinics. Ideally with experience in a patient support role, although must...
-
Outpatient Receptionist
8 months ago
London, United Kingdom Whittington Health NHS Trust Full timeWe are looking to appoint an Outpatient Receptionists to join our friendly team who support a wide range of specialty clinics in our Outpatients Department. The post holder will provide efficient administrative support that is patient focused to support a variety of outpatient clinics. Ideally with experience in a patient support role, although must...
-
Outpatient Services Administrator
6 months ago
London, United Kingdom Richmond Pharmacology Full timeRichmond Pharmacology is a leading CRO conducting clinical trials (phase1, phase2 and phase3) in medicines covering a variety of therapeutic areas. Our trials are increasingly targeting patient populations and many of these are managed as outpatients, so there is a growing body of work around managing outpatient appointments and scheduling follow...
-
Outpatient Receptionist
7 months ago
London, United Kingdom Whittington Hospital NHS Trust Full timeTake an active part in the rotation of all duties including, where necessary or appropriate. Notify medical records of deceased patients by completing the RIP form. To ensure that all patients recorded data in manual and computerised systems is dealt with in accordance with agreed policies and procedures. To ensure that general administrative work associated...
-
Outpatients Administrator
5 months ago
London, United Kingdom London North West University Healthcare NHS Trust Full timeWork as part of the Outpatients Department multi-disciplinary team, providing an efficient administrative and Outpatient reception service Complete admin duties as required Record all outpatient attendances (cashing-up) on the Patient Access System Book follow-up appointments File documents according to Information Governance policy Communicate with...
-
Outpatient Services Administrator
5 months ago
London, United Kingdom Richmond Pharmacology Full time**Job Title**:Outpatient Services Administrator **Company**:Richmond Pharmacology **Location**:On-Site (London Bridge) **Term**:Permanent, Full-time **Salary**:£26,000 + Benefits (Private Medical, Private Dental, Pension, 33 days Annual leave (Inclusive of bank holidays & Many more) Richmond Pharmacology is a leading Contract Research Organisation...
-
Outpatients Administrator
5 months ago
London, United Kingdom London North West University Healthcare NHS Trust Full timeWork as part of the Outpatients Department multi-disciplinary team, providing an efficient administrative and Outpatient reception service Complete admin duties as required Record all outpatient attendances (cashing-up) on the Patient Access System Book follow-up appointments File documents according to Information Governance policy Communicate with...
-
Outpatient Clinic Administrator
5 months ago
London, United Kingdom King's College Hospital NHS Foundation Trust Full timeAn exciting opportunity has arisen for a full time administrator to join our busy Dermatology team. We are seeking self-motivated people, who are able to effectively manage their time and workload, to meet deadlines in a busy environment with competing demands on their time. They should have excellent communication and customer service skills, IT experience...
-
Oncology Outpatient Administrator
7 months ago
London, United Kingdom Imperial College Healthcare NHS Trust Full timeAre you great with people, very organized, and passionate about patient care? Our Oncology Service is looking for a motivated friendly and confident individual with experience of working within a very busy and fast-paced patient facing environment to come and join our team. This posting in Oncology outpatients at Charing cross hospital is to Provide a...
-
Paediatric Outpatient Administrator
5 months ago
London, United Kingdom Imperial College Healthcare NHS Trust Full timeAn opportunity has arisen for a dedicated and hard working person to join the Paediatric administration team across 2 hospital sites at Imperial College Healthcare NHS Trust. We are looking for an enthusiastic team player to join this department, this post is full time, offering 5 days a week. You will be providing effective and efficient clerical and...
-
Outpatient Administrator
6 months ago
London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full timeThe Trust’s Outpatient Service is divided over 5 locations within the Fulham Wing, Outpatients East, Outpatients West, Outpatients Mezzanine, Paediatric Outpatients, and the Appointments Office. Outpatient Administrative Coordinators provide leadership across these areas. The Outpatient Services Administrator supports the Outpatient Service in delivering...
-
Paediatric Outpatient Administrator
6 months ago
London, United Kingdom Imperial College Healthcare NHS Trust Full timeAn opportunity has arisen for a dedicated and hard working person to join the Paediatric administration team across 3 hospital sites at Imperial College Healthcare NHS Trust. We are looking for an enthusiastic team player to join this department, this post is Full-time position, offering an opportunity of cross covering across both sites. You will be...
-
Paediatric Outpatient Administrator
5 months ago
London, United Kingdom Imperial College Healthcare NHS Trust Full timeAn opportunity has arisen for a dedicated and hard working person to join the Paediatric administration team across 3 hospital sites at Imperial College Healthcare NHS Trust. We are looking for an enthusiastic team player to join this department, this post is part time, offering 4 days a week with flexible weekend cover essential. You will be providing...
-
Administration Supervisor
8 months ago
London, United Kingdom Imperial College Healthcare NHS Trust Full timeAn exciting new post has arisen within the Maternity administration team, as an Admin Supervisor. You will be part of the Maternity administrative team, providing leadership and coordination for the Maternity Clinic Clerks and Ward Clerks. The post holder will be expected to organise and prioritise their own workload and to coordinate the effective...
-
Outpatient Appointment Administrator
6 months ago
London, United Kingdom King's College Hospital NHS Foundation Trust Full timeOPAC is a busy outpatient appointment centre an d is support service for King's College Hospital processing incoming referrals and dealing with high volume telephone calls. We are seeking self-motivated people who are able to efficiently manage their time and workload. They should have excellent communication and customer service skills, IT experience and...
-
Outpatient Administrator
6 months ago
London, United Kingdom Imperial College Healthcare NHS Trust Full timeAn exciting opportunity has arisen within the Department of HIV and sexual health based within the Jefferies wing at St Mary‘s hospital. There are 3 posts to start as soon as possible. We are looking for a dynamic and enthusiastic individual to join our existing administrate and clerical team to support patients via reception areas and in our recently...
-
Outpatient Receptionist
6 months ago
London, United Kingdom Imperial College Healthcare NHS Trust Full timeBand 2- Main Outpatients Receptionist We are recruiting for 4 different roles across all 3 sites and they are listed below; - Main Outpatients Receptionist - Hammersmith Full time post - Main Outpatients Receptionist - Charing Cross Full time post - Main Outpatients Receptionist - St Mary's part time post (16 hours) - Endoscopy Reception Cover - Cross Site...
-
Outpatient Administrator
6 months ago
London, United Kingdom Imperial College Healthcare NHS Trust Full timeImperial Private Healthcare is the private healthcare business of Imperial College Hospitals NHS Trust, one of the largest acute trusts in the country, and offers a comprehensive range of treatments and specialties. The Trust has the largest dedicated private facilities in the NHS, generating around £50m revenue during the last year and with ambitions to...
-
Band 3 - Dialysis and Outpatient Administrator
6 months ago
London, United Kingdom Royal Free London NHS Foundation Trust Full timeThe Dialysis & Outpatient administrator is responsible for providing a front-line reception service to the unit/centre and for delivering a high standard of customer care to a wide range of client groups, including the unit/centre’s multi-disciplinary team, patients, relatives and their carers. The post-holder must play a proactive role in collecting,...