Customer Service Advisor
2 months ago
Customer Services Advisor - Temp to Perm Contract to Start ASAP
Location: Witton, Birmingham B6
Hours of Work: Mon - Fri - 39h - 8:30am-5pm, Mon-Fri (42 min lunch)
**Salary**: ?11.35ph (?23,100pa)
**Duties**:
- They deal with customer queries, organising returns, replacement orders and process carrier claims daily.
- Customer query handling skills
- Excellent communication / listening skills with all levels of staff and customers.
- Able to prioritise workload effectively.
- Works well single-handed or as part of a team.
- Administration
- Chasing deliveries with Carriers
- Processing carrier claims
- Ensuring queries/complaints are dealt with efficiently.
- Stating and logging
- Filing
Person Spec:
- Excellent telephone manner
- Good communication/people skills
- Attention to detail.
- Reliability
- Good keyboard skills
- Team player
- Remain calm under pressure.
- Any other duties required by the company.
- Sector**Commercial**
- Start**27/11/23**
- End**25/12/23**
- Contact**Ed Gibbs**
- Job Ref**0000062852
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