Internal Hire Controller

3 months ago


Castleford, United Kingdom M Group Services Full time

We are looking to offer an **Internal Hire Controller** the opportunity to join our expanding **Internal Hire Operations team **based in **Castleford**.

As an **Internal Hire Controller **you will be a part of our commitment to deliver what we promise for our clients, within the leading essential infrastructure services provider operating within the UK & Ireland.

Does this sound like a role for you? Read more

**About M Group Services Plant and Fleet and your team**

With 8 depots across the UK, M Group Services Plant & Fleet Solutions provide innovative plant and fleet asset management solutions across M Group Services. We provide our business with more than **9,000 **vehicles and over **25,000** owned or externally hired plant assets.

Our team has grown rapidly and we are responsible for the supply and management of specialist equipment and vehicles, supplying the Water, Energy, Transport, Data and Telecommunication sectors.

Reporting to the Internal Hire Team Leader, as the Internal Hire Controller you will be a key member of the Internal Hire Operations Team and be responsible for internal revenue, utilisation, availability, compliance and database integrity.

**Who you are?**

You will support our front-line operations, by providing compliant, innovative and fit for purpose Vehicles, Accommodation, Plant, Tools & Equipment.

Do you like a challenge, are keen to develop your skills and enjoy finding solutions?

If you want to make a difference working with a supportive team environment, we would be pleased to hear from you.

**As the Internal Hire Controller, you’ll get the opportunity to**:

- Resolve any operational issues between rental desk, workshops and satellite depots in the network.
- Liaison between CSC and Customer to ensure all calibrated items are exchanged as appropriate and correct stock levels are maintained.
- Compile and submit Asset Disposal Applications in conjunction with CSC, continuously review age profile and stock levels, ensuring the disposal Invoices are generated.
- Continuously monitor operational metric reports and work closely with relevant teams to improve productivity and performance.
- Continuously review externally hired plant and fleet and establish opportunities for replacing with internal assets to maximise revenue.
- Ensure asset audits are carried out weekly and Insphire and Key2 reflects an accurate status at all times.
- Be proficient in all aspects of hire management and general administration.

**What you’ll bring**
- Relevant experience in a similar role within the plant and vehicle hire industry is essential.
- Experience of Insphire and/or Jaama Key2 desirable
- Excellent communication and interpersonal skills, ability to relate to and work with colleagues, customers and suppliers.
- Administrative or Customer Service experience desirable
- Proven IT Skills with experience of Microsoft Office.
- Good written and oral communication skills

**What’s in it for you?**
- 25 days' annual leave plus statutory holidays
- Discretionary annual bonus
- Contributory Pension scheme
- Life Assurance
- Access to our Employee Assistance Programme
- Cycle to work scheme
- Access to a wide range of discounts and special offers through our online rewards platform

**Our Vision and Values**
Our vision is to be the leading service provider for essential infrastructure in the UK and Ireland.

The core values for our sustainable growth are:

- People - engaging and empowering everyone to deliver and grow
- Safety - putting health, wellbeing and safety of people first
- Delivery - helping deliver our clients’ business needs
- Integrity - behaving respectfully and in a sustainable manner to our communities and the environment, maintaining accountability and honesty in the way we work.

MGS


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