Ent Pathway Co-ordinator

1 month ago


London, United Kingdom Imperial College Healthcare NHS Trust Full time

This role will be focused on providing secretarial administration for a set group of consultants with the department, assisting in the coordination of the ENT clinics and management of patient’s pathways within the service. The post holder will be required to communicate with patients on a daily basis, and assist in responding to queries and managing appointments. The post holder will play an important role in helping the department to meet national targets and in assisting both the clinical and wider administrative team.

The ENT department is the regional head and neck cancer centre, the regional thyroid cancer centre, the supra-regional skull base surgery centre and the national centre for adult airway reconstruction and is the largest in Europe. As a result, patients are referred from all over the UK and other countries worldwide. The ENT Department is currently based on two sites Charing Cross Hospital and St Mary’s Hospital.

The Pathway Co-ordinator will be primarily responsible for providing secretarial assistance to the department, helping to co-ordinate the ENT clinics to ensure patients are seen in line with clinical urgency and national access targets, and to communicate effectively with patients regarding appointments and treatment-related matters. The post holder will be expected to provide a high standard of administrative support by working closely with a wide range of clinical and managerial staff. Moreover, they will be expected to organise and prioritise their own workload and to assist colleagues ensuring continuity of service at all times.

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities. We encourage staff to have the Covid vaccination to protect themselves, patients, other colleagues as well as the wider community. Please note it is an operational requirement to comply with infection prevention and control procedures within the Trust such as lateral flow testing, handwashing and the wearing of masks, according to the procedures in place at any time or location.

As part of our continued response to Covid19 we are still conducting the majority of our interviews virtually.

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert


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