Customer Relations
2 weeks ago
My client is a market leading company who have won many awards in the last few years. Due to ongoing growth they are seeking 4 x Customer Service Advisors to join their Complaints Management team.
The role will involve managing complaints from end to end, ensuring a satisfactory resolution by both the customer and the companies own standards.
Hours of work are 8:30am-5pm Monday to Friday, so no shift work, evenings or weekends involved. Hybrid working of 3 days per week from home will be available once you have completed your training and probation period.
**Job Types**: Full-time, Permanent
**Salary**: £22,000.00-£23,500.00 per year
**Benefits**:
- On-site parking
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Salford: reliably commute or plan to relocate before starting work (required)
**Experience**:
- customer service: 1 year (preferred)
Work Location: Hybrid remote in Salford
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