Temporary Customer Sales Administrator

4 weeks ago


Salford, United Kingdom Page Personnel Full time

As Temporary Customer Sales Administrator you will be responsible for liaising with customers and suppliers, processing orders and ensuring they receive a smooth and professional service.

Client Details

Our client is a leading and well established telecomms business, specifically in the B2B world. They are looking for a Temporary Customer Sales Administrator to join their Salford Quays team on a 3 month temporary basis.

This opportunity has the chance to become permanent at the end of the 3 month period.

Description

As a Temporary Customer Sales Administrator you will be:

  • Ethernet & Broadband Order placement.
  • Voice and Hosting and Cloud Services Order placement.
  • Validation and Approval of customer order form and requirements for the delivery of the required service(s).
  • Management of placing product portfolio services, in-life service changes (modify/upgrades/regrades) and ceases.
  • Liaising with suppliers;
  • Keeping customers updated in a timely manner, with correct expectation setting via telephone and emails.
  • Building relationships with longstanding and new customers
  • Customer Care support to the wider business in relation to Service Delivery issues.
  • Supporting the wider team with administrative tasks such as Inbox management, order placement, access requests

Profile

To be successful in this role:

  • Can commit to a 3 month temporary role
  • Have a strong customer sales administration background
  • Good task management skills
  • Communication
  • Advanced Microsoft Excel use
  • Hands on experience using project and business systems (CRM, Outlook)
  • Fully PC literate
  • Ability to communicate with Service Providers, Customers and Suppliers
  • Full and clean driving licence

Job Offer

In return, our client can offer:

  • Immediate start
  • Competitive pay rate
  • Weekly pay
  • Good working patterns
  • Possibility to be made perm

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