Temporary Customer Service Advisor

2 weeks ago


Salford, Salford, United Kingdom Page Personnel Full time

As a Temporary Customer Service Advisor you will be responsible for first line customer queries in relation to their account, ensuring each customer receives a professional and friendly service.

Client Details

Our client is a well-known property provider business that values customer centrcity. They seek new ways to increase customer growth and support every individuals needs. The Temporary Customer Service Advisor will be working in a brand new state-of-the-art office, based in Salford, and joining a interactive team.

Description

As a Temporary Customer Service Advisor you will be:

  • Be first point of contact for customers in relation to any queries they have with their account
  • Endeavour to resolve any issues the customer may have
  • Dealing with any customer complaints
  • Communicate feedback to senior personnel on the customer experience and issues
  • Ad hoc duties as and when required

Profile

To be successful in this role:

  • Excellent communication skills that promote great customer conversations
  • Experience within customer service, ideally within telephony roles
  • To understand the customer's requirements, responding with professionalism and effectively; using your organisational skills to handle customer queries quickly and efficiently.
  • Able to work in a team setting as well as independently
  • Strong IT skills

Job Offer

In return, our client can offer:

  • Excellent working patterns
  • Great work culture
  • 4 week temp role with the possibility of being made perm
  • Close to main transport links


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