Apprentice Customer Service Assistant
Found in: beBee jobs GB - 3 weeks ago
The successful candidate will work towards their Level 2 Customer Service qualification which will take approximately 17 months to complete.
Duties:
- Supporting customers through the buying process in our showroom, on the phone and via email.
- Entering new orders
- Track and file delivery notes for customers fabrics arriving
- Providing updates on live orders working through production
- Deal with customer queries or complaints
- Produce quote documents and collect payments from customers
- Allocate any of your customers returns coming back into the building
- Help the wider sales team with any other queries
Requirements:
- Strong organisational and communication skills to deliver great customer service in a confident manner
- Computer literate – including Microsoft Office, Google Docs, & email
- Excellent timekeeping skills
- Customer Service experience preferred
- A can-do positive attitude
- Desire to learn and develop.
- Good focus and attention to detail
Grades:
- Grade 4 / Grade C in Maths and English
Hours:
Monday - Friday between the hours of 08:30am - 17:00pm. Maximum 37 hours per week, 30 minutes lunch break.
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