Customer Services and Office Support Executive

3 weeks ago


London, United Kingdom LPMA Full time

Closing Date:
- Wednesday 22nd November 2023- Salary:
- £25-28k depending on experience plus benefits inc hybrid working- Type:
- Permanent- Send CV To:
**About this Job**:
The role will report to Head of Operations, as well as working closely with the wider Thought Leaders 4 teams. Due to impressive company growth, Thought Leaders 4 is seeking a dedicated and highly organised Customer Services and Office Support Executive. You will play a critical role in the development of this new position, offering an exciting opportunity to be a part of shaping the Customer Services experience.

**About this Employer**:
Our client, Thought Leaders 4,is a full-service legal events and content provider, established in 2019 by three passionate and experienced founders who identified a need for a genuine community-based approach. It offers a fast paced and dynamic working environment with a hybrid working model.

**Person Specification**:

- Required:

- Strong organisation skills. Must be able to manage a high volume of client communications simultaneously.
- Excellent written and verbal communication.
- Strong IT skills including proficiency in Microsoft Office.
- Ability to adapt and develop with an evolving company.
- Desired:

- Experience in customer service or a related role.

**Key Responsibilities**:

- Build client relationships by providing exceptional customer service.
- Working closely with Finance to accurately manage invoicing queries and updates.
- Managing registration amendments efficiently and consistently.
- Oversee office management duties including, facilities, supplies, and supplier relationships.
- Managing new starter onboarding and ensuring smooth IT set up.
- Booking staff travel and accommodation requirements.



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