Customer Service Administrator

2 months ago


Dover, United Kingdom New Appointments Group Full time

We have a rare opportunity for an experienced Customer Service Administrator to join global manufacturer in a long term position.
- The role:

- You will join an established team and support in providing first class customer service and administration.
- Your duties will include:
- Handle multi-channel enquiries
- Update the companies CRM system to log and manage customer interactions
- Respond to quote requests and generate quotes
- Create accounts, purchase orders and contract records
- Expedite orders including shipping & customs

Experience, skills & knowledge required to be successful in the role:
- Minimum of 3-years Customer service background to include administration
- Able to meet deadlines, organised and able to follow processes
- MS office skills along with data entry and CRM exposure
- Excellent telephone manner
- Team player

This role is available with an immediate start and is being offered on a temporary basis initially with the view to becoming permanent after successful completion of a trial period.
- Full-time hours that are solely office based, 37 hours per week with a 1pm finish on a Friday



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