Customer Experience Administrator

4 weeks ago


Dover, United Kingdom Megger Full time

We are always looking for exceptional individuals to join our multinational group of talented professionals and right now we’re seeking to recruit a highly skilled and motivated Customer Experience Administrator

As a Customer Experience Administrator, you will play a crucial role in providing a first-class customer service in the customer journey at Megger. You will be responsible for providing administration support and performing customer relations duties for the Service Centre.

Responsibilities

Create SAP ERP Purchase Orders to Megger factories and/or suppliers. Use the Company’s CRM system to log and manage customer interactions. Respond to quote requests and generate quotes for goods, service, or repair. Create accounts, contract records and materials. Process orders. Expedite high quality/high value orders including shipping/customs. Manage intercompany commissions and/or agency commissions as required. Deliver outstanding performance levels in serving customers through all channels.

Qualifications

Minimum of 3 years Customer Service background essential with the appreciation of the importance of On Time in Full (OTIF) Able to meet deadlines essential. Microsoft office skills essential. Experience with producing business reports advantageous. Mental agility and ability to deal with ambiguity.

Our Company

At Megger, our aim is to ensure everyone can live confidently and work safely, with the energies which power our world. We do this by designing and manufacturing safe, reliable, easy-to use portable electrical test equipment.

Our customers are at the heart of everything we do. This drives our innovation because we not only make it our business to understand what our customers really need but what it takes to be the partner who helps them perform at their best

As a global operator, Megger is strategically located in over 100 countries, employing in excess of 1,500 employees. We are backed by world-leading support and expertise in the delivery of our 360-degree Customer Service including - software, product and tools design; onsite training; repairs; testing; and consultancy.

We are the one-stop shop, for electrical testing equipment and you can be part of it

Our UK headquarters is in Kent, more aptly described as the beautiful Garden of England, with stunning views of Dover Castle, the Kent coastline and beyond to France.

Talk to us about Flexible working. Megger support flexible working for all employees and the right to request flexible working from day one of employment, with a limit of one request per 12-months.

Our Approach to Equality, Diversity and Inclusion

Our people are our strongest asset and the key determinant of our success, and we value a range of skillsets and perspectives. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. We work to provide equal opportunities and an inclusive work environment, where everyone is fairly treated in the application process and through their career at Megger.



  • Dover, United Kingdom Megger Full time

    We are always looking for exceptional individuals to join our multinational group of talented professionals and right now we’re seeking to recruit a highly skilled and motivated Customer Experience AdministratorAs a Customer Experience Administrator, you will play a crucial role in providing a first-class customer service in the customer journey at...


  • Dover, United Kingdom Megger Full time

    We are always looking for exceptional individuals to join our multinational group of talented professionals and right now we’re seeking to recruit a highly skilled and motivated Customer Experience AdministratorAs a Customer Experience Administrator, you will play a crucial role in providing a first-class customer service in the customer journey at...


  • Dover, United Kingdom New Appointments Group Full time

    We have a rare opportunity for an experienced Customer Service Administrator to join global manufacturer in a long term position. - The role: - You will join an established team and support in providing first class customer service and administration. - Your duties will include: - Handle multi-channel enquiries - Update the companies CRM system to log and...


  • Dover, United Kingdom New Appointments Group Full time

    We have a rare opportunity for an experienced Customer Service Administrator to join global manufacturer in a long term position. You will join an established team and support in providing first class customer service and administration. This is a very varied and fast paced role that requires someone who is flexible and adaptable. It is also very process...

  • Customs Administrator

    2 weeks ago


    Dover, United Kingdom DFDS Full time

    At DFDS we’re driven & passionate about delivering an excellent service to our customers and our workload is increasing at our Dover office. We are looking for a Customs Administrator to join our current team to help with new and existing work, whilst maintaininga seamless service. If you’re looking for a role within a dynamic and enthusiastic...


  • Dover, United Kingdom Megger Full time

    We are always looking for exceptional individuals to join our multinational group of talented professionals and right now we’re seeking to recruit a highly skilled and motivated Customer Service Administrator As a Customer Service Administrator, you will play a crucial role in providing a first-class customer service in the customer journey at Megger. You...


  • Dover, United Kingdom New Appointments Group Full time

    We have a rare opportunity for an experienced Customer Service Administrator to join global manufacturer in a long term position. You will join an established team and support in providing first class customer service and administration. This is a very varied and fast paced role that requires someone who is flexible and adaptable. It is also very...


  • Dover, United Kingdom DFDS Full time

    Are you a superstar at customer service and want to pass along your skills to people who are passionate about customer service? We have the role for you!!! As our Customer Experience Coach, you will be responsible for providing our internal customer support with delivering our customer experience onboarding program, along with our external training supplier...


  • Dover, United Kingdom DFDS Full time

    Are you a superstar at customer service and want to pass along your skills to people who are passionate about customer service? We have the role for you!!! As our Customer Experience Coach, you will be responsible for providing our internal customers support with delivering a great customer experience training programme, along with our training provider you...


  • Dover, United Kingdom DFDS Full time

    Are you a superstar at customer service and want to pass along your skills to people who are passionate about customer service? We have the role for you!!! As our Customer Experience Coach, you will be responsible for providing our internal customers support with delivering a great customer experience training programme, along with our training provider you...

  • Office Administrator

    2 weeks ago


    Dover, United Kingdom Pure Garden Buildings Full time

    Have you provided administrative support for before? Would you enjoy working in a varied and stimulating role? If so an exciting opportunity has arisen to join our small but rapidly growing team here at Pure Garden Buildings. We are seeking a full time administrator that has prior Administrative experience and has excellent organisational and communication...


  • Dover, United Kingdom Pure Garden Buildings Full time

    Have you provided administrative support for before? Would you enjoy working in a varied and stimulating role? If so an exciting opportunity has arisen to join our small but rapidly growing team here at Pure Garden Buildings. We are seeking a full time administrator that has prior Administrative experience and has excellent organisational and communication...


  • Dover, United Kingdom DFDS Full time

    We’re passionate about delivering an excellent service to our customers and our workload is increasing in Dover. Therefore, we on the lookout for a Senior Customs Clearance Administrator to join our current team to help manage this new and existing work,whilst maintaining a seamless service.If you’re looking for a role within a dynamic and enthusiastic...


  • Dover, United Kingdom DFDS Full time

    We’re passionate about delivering an excellent service to our customers and our workload is increasing in Dover. Therefore, we on the lookout for a Senior Customs Clearance Administrator to join our current team to help manage this new and existing work, whilst maintaining a seamless service. If you’re looking for a role within a dynamic and enthusiastic...


  • Dover, United Kingdom DFDS Full time

    We’re passionate about delivering an excellent service to our customers and our workload is increasing in Dover. Therefore, we on the lookout for a Senior Customs Clearance Administrator to join our current team to help manage this new and existing work, whilst maintaining a seamless service. If you’re looking for a role within a dynamic and enthusiastic...


  • Dover, United Kingdom DFDS UK & Ireland Full time

    Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as Customs Pre - Clearance Administrator. **Be part of the movement - and play your part** **About...


  • Dover, United Kingdom DFDS Full time

    We’re passionate about delivering a brilliant service to our customers and our work continues to expand in Dover. We are looking for a Trainee Customs Clearance Administrator to join our current team to help handle this new and existing work, whilst maintaininga seamless service.If you’re looking for a role within a dynamic and enthusiastic environment,...


  • Dover, United Kingdom DFDS Full time

    We’re passionate about delivering a brilliant service to our customers and our work continues to expand in Dover. We are looking for a Trainee Customs Clearance Administrator to join our current team to help handle this new and existing work, whilst maintaining a seamless service. If you’re looking for a role within a dynamic and enthusiastic...


  • Dover, United Kingdom DFDS Full time

    We’re passionate about delivering a brilliant service to our customers and our work continues to expand in Dover. We are looking for a Trainee Customs Clearance Administrator to join our current team to help handle this new and existing work, whilst maintaining a seamless service. If you’re looking for a role within a dynamic and enthusiastic...

  • Truck Administrator

    2 months ago


    Dover, United Kingdom Alchemy Global Talent Solutions Full time

    We are partnering with a Logistics company seeking a Truck Administrator to join their team in Dover. Responsibilities; - Preparation of cash floats - Preparing month end - Monthly reconciliations - Updating daily spreadsheets - Providing general administration support for the track and site - Speak with customers on the phone Skills Required; - Good...