Call Centre and Admin Assistant

4 months ago


Nottingham, United Kingdom Specsavers Nottingham Full time

We are looking for enthusiastic individuals who are articulate, self motivated and able to provide excellent customer service over the phone.

The ability to multi task is essential in this role as your key responsibilities will include:

- Efficiently answer all inbound calls for five different branches - average of 90 calls per agent per day.
- Verifying online appointment bookings

Our call centre operates 7 days a week, between the hours of 8am and 6pm. You will work 8 hour shifts dictated by the rota. We are ideally looking for full time team members who will work 5 of the 7days.

Competitive salary and bonus can be earned on completion of probation.

Previous unsuccessful applicants need not reapply.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Company pension
- Employee discount

Schedule:

- Day shift

Supplemental pay types:

- Bonus scheme

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Call centre: 1 year (preferred)

Work Location: In person



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