Call Centre/admin Agent
5 months ago
At Specsavers, our call centre and admin teams are essential to the smooth operation of our stores.
We’re looking for someone with experience in customer service with strong communication skills, who is good with people, has an organised approach & a willingness to help - a friendly and professional approach is essential.
Joining our team, you’ll make sure every patient receives a great experience from the get go, creating a positive impression at every opportunity. Your responsibilities will include but are not limited to:
- Answering all telephone calls in a prompt, clear and friendly manner - average of 90-100 calls per agent, per day.
- Transferring calls efficiently
- Responding to customer enquiries
- Ensuring customer details are captured accurately when booking appointments
- Verifying online appointment bookings
Our call centre is based in the city centre, and is open 7 days a week, between the hours of 8am and 6pm. You will work 7.5 hour shifts. We are ideally looking for full time team members who can commit to 37.5 hours per week
Join our team and you’ll discover why at Specsavers, we pride ourselves on providing the foundation for exciting, long-term careers. We’ll continue to develop and expand your knowledge of Optics to enable you to support with all customer enquiries, ensuring the highest levels of customer care are maintained.
Salary is competitive and additional bonuses can be earned on completion of probation
**Salary**: £17,000.00-£25,500.00 per year
**Benefits**:
- Company events
- Company pension
- Employee discount
Supplemental pay types:
- Bonus scheme
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- call centre: 1 year (preferred)
Work Location: In person
-
Call Centre/admin Agent
5 months ago
Nottingham, United Kingdom Specsavers Nottingham Full timeAt Specsavers, our call centre and admin teams are essential to the smooth operation of our stores. We’re looking for someone with experience in customer service with strong communication skills, who is good with people, has an organised approach & a willingness to help - a friendly and professional approach is essential. Joining our team, you’ll make...
-
Call Centre/admin Agent
5 months ago
Nottingham, United Kingdom Specsavers Nottingham Full timeAt Specsavers, our call centre and admin teams are essential to the smooth operation of our stores. We’re looking for someone with experience in customer service with strong communication skills, who is good with people, has an organised approach & a willingness to help - a friendly and professional approach is essential. Joining our team, you’ll make...
-
Call Centre Agent
5 months ago
Nottingham, United Kingdom EMCS Full timeJob Title - Call Centre Agent Location - Chilwell Nottingham **The Role** EMCS specialises in Alarm and CCTV Monitoring with over 30 years in experience in the industry. We have an exciting opportunity for a call centre agent to join our dynamic team. This permanent position is well suited to an individual who is looking to work within in a call centre...
-
Call Centre and Admin Assistant
5 months ago
Nottingham, United Kingdom Specsavers Nottingham Full timeAt Specsavers, our call centre and admin teams are essential to the smooth operation of our stores. We’re looking for someone with experience in customer service with strong communication skills, who is good with people, has an organised approach & a willingness to help - a friendly and professional approach is essential. Joining our team, you’ll make...
-
Call Centre Agent
5 months ago
Nottingham, United Kingdom EMCS Full timeJob Title - Call Centre Agent Location - Chilwell Nottingham **The Role** EMCS specialises in Alarm and CCTV Monitoring with over 30 years in experience in the industry. We have an exciting opportunity for a call centre agent to join our dynamic team. This permanent position is well suited to an individual who is looking to work within in a call centre...
-
Call Centre Agent
5 months ago
Nottingham, United Kingdom EMCS Full timeJob Title - Call Centre Agent Location - Chilwell Nottingham **The Role** EMCS specialises in Alarm and CCTV Monitoring with over 30 years in experience in the industry. We have an exciting opportunity for a call centre agent to join our dynamic team. This permanent position is well suited to an individual who is looking to work within in a call centre...
-
Night Shift Call Centre Agent
5 months ago
Nottingham, United Kingdom EMCS Full time**The Role** EMCS specialises in Alarm and CCTV Monitoring with over 30 years in experience in the industry. We have an exciting opportunity for a call centre agent to join our dynamic team. This permanent position is well suited to an individual who is looking to work within in a call centre environment and is keen to progress their skills and progress in...
-
Call Centre and Admin Assistant
5 months ago
Nottingham, United Kingdom Specsavers Nottingham Full timeWe are looking for enthusiastic individuals who are articulate, self motivated and able to provide excellent customer service over the phone. The ability to multi task is essential in this role as your key responsibilities will include: - Efficiently answer all inbound calls for five different branches - average of 90 calls per agent per day. - Verifying...
-
Night Shift Call Centre Agent
5 months ago
Nottingham, United Kingdom EMCS Full time**The Role** EMCS specialises in Alarm and CCTV Monitoring with over 30 years in experience in the industry. We have an exciting opportunity for a call centre agent to join our dynamic team. This permanent position is well suited to an individual who is looking to work within in a call centre environment and is keen to progress their skills and progress in...
-
Call Centre Agent
5 months ago
Nottingham, United Kingdom Uniting People Full time**Call Centre - Customer Service** **Full Time/Permanent** **Nottingham City Centre** **Hours**: Monday to Friday - Rotational shift pattern between 8am and 6pm **Salary**: £22,700 + £1500 annual bonus (based on personal performance) **Location**: Nottingham City Centre (NG1) **Training**: 3 months training followed by 3 months grad bay **Role**: -...
-
Call Centre Agent
5 months ago
Nottingham, United Kingdom Uniting People Full time**Call Centre - Customer Service** **Full Time/Permanent** **Nottingham City Centre** **Hours**: Monday to Friday - Rotational shift pattern between 8am and 6pm **Salary**: £25,000 + £1500 annual bonus (based on personal performance) **Location**: Nottingham City Centre (NG1) **Training**: 3 months training followed by 3 months grad bay **Role**: -...
-
Collection Agent
5 months ago
Nottingham, United Kingdom Contact Centre Recruitment Full time**Collections Agent** **Location: Nottingham** **Salary: £23,000 increasing to £25,000 after probation (Plus excellent bonus and benefit package) (negotiable salary for the right person)** **Monday -Friday 8:00am - 8:00pm (*40 hours a week*) Rotational shifts** Our client is a fast-growing specialist in their field - they are currently in search for a...
-
Call Centre Agent
5 months ago
Nottingham, United Kingdom Uniting People Full time**Customer Service Advisor** **Monday to Friday** **Nottingham City Centre** We are recruiting on behalf of a global outsourcing company, our client are building a brand new Customer Service team in order to provide their client's customers with an excellent service. **Salary**: £22,700 with £1500 annual bonus **Hours**: Monday to Friday - Rotational...
-
Call Centre Team Leader
5 months ago
Nottingham, United Kingdom Healthcare Business Solutions (UK) Limited Full time**Contact Centre Team Lead** At HBSUK, we’ll inspire and empower you to deliver your best work so you can evolve, grow and succeed - today and into tomorrow. You’ll have the opportunity to work on industry defining projects, finding solutions to real challenges that make a real difference to patient’s lives. **About Us** **About the Role** As a...
-
Customer Service Advisor
5 months ago
Nottingham, United Kingdom Uniting People Full time**Call Centre - Customer Service** **Full Time/Permanent** **Nottingham City Centre** **Hours**: Monday to Friday - Rotational shift pattern between 8am and 6pm **Salary**: £25,000 + £1500 annual bonus (based on personal performance) **Location**: Nottingham City Centre (NG1) **Training**: 3 months training followed by 3 months grad bay **Role**: -...
-
Part Time
5 months ago
Nottingham, United Kingdom Chubb Fire & Security Full time_**Are you seeking a part time opportunity, working 19.25 hrs per week Saturday & Sunday between the hours of 8.30am - 7.00pm - **_Please note the working days are fixed_ Security Monitoring Centre in Nottingham have an opportunity for a **CCTV Customer Service Agent **to join us on a **part time,** Saturday and Sunday on a **permanent** basis. **About Us,...
-
Customer Well Being Call Agent
5 months ago
Nottingham, United Kingdom Fox Morris Group Full time**Fox Morris Group** are working to recruit a **Customer Wellbeing Call agent - NCHA** **6+ Month Ongoing Contract** **Rate - £13.30 to £14 - Negotiable dependent upon experience - Inside ir35** **Manager Comments;** - Someone who is resilient, caring, basic IT skills - we support helpline services so someone with a helpline/care back ground would be...
-
Call Centre Operative
5 months ago
Nottingham, United Kingdom Perfectpays Full timeCall Centre Operative **Salary**: £25,000 Basic - £50,000 (OTE) Hours: Full time (Monday- Friday 10am- 7pm) Location - Nottingham Start Date- Immediately An exciting opportunity for a self- motivated individual to develop their career further with a world leading payments company, where they will work with a lot of autonomy and make a real difference,...
-
Call Centre Sales Agent
5 months ago
Nottingham, United Kingdom Switch Advisor Consultants Full time**About us** Switch Advisor Consultants is a small business in Nottingham. We are innovative, supportive and bold. Our work environment includes: - Modern office setting - Casual work attire - On-the-job training - Safe work environment **Responsibilities**: - Provide excellent customer service to inbound callers. - Answer customer inquiries in a timely...
-
Call Centre Sales Agent
5 months ago
Nottingham, United Kingdom Switch Advisor Consultants Full time**About us** Switch Advisor Consultants is a small business in Nottingham. We are innovative, supportive and bold. Our work environment includes: - Modern office setting - Casual work attire - On-the-job training - Safe work environment **Responsibilities**: - Provide excellent customer service to inbound callers. - Answer customer inquiries in a timely...