Vip Administration Executive

4 weeks ago


London, United Kingdom Les Ambassadeurs Club Full time

Les Ambassadeurs Club are seeking experienced VIP Administration Executives. This role within the China VIP Host team will involve providing interpretation services and assistance to our qualified Chinese-speaking customers, to improve understanding of casino offerings and to deliver an outstanding experience each and every time they visit. Additional responsibilities of administrative duties, and organisation of bespoke VIP activities, personalized events and frequent customer contact.

It is essential for applicants to have a year’s experience working in high-end luxury concierge. Applicants must also be fluent in Mandarin (written & verbal) - Cantonese is advantageous.

**KEY RESPONSIBILITIES AND DUTIES**
- Acts as primary liaison for all Chinese customers and interpreter for Chinese-speaking customers, as directed by the Marketing Team.
- Coordinates and facilitates bespoke VIP activities and events, including parties and corporate box hosting at the request of the Marketing Team.
- Maintains intimate knowledge of hotels, bars, clubs, golf courses and other appropriate retailers that may be sources of new affluent, VIP customers.

**Essential Knowledge**

Min 1 year working experience in luxury travel/customer service / concierge / event planning industry

Advanced in Microsoft Software (Word & Excel & Powerpoint)

Familiar with financing, expenses and budgeting control

Proficient in Apple devices, MS Packages, CMS, WeChat & WhatsApp & outlook

Fluent in Mandarin (written & verbal) - Cantonese is advantageous.

Ideally, you’ll also be:

- Attention to details
- Fast-paced/quick thinker
- Solution-orientated
- Preparation and research
- Enthusiastic
- Strong multilingual communicator
- Have a professional and proactive work ethic


**Job Type: Permenant (6 months probation)**

**Salary**: £26,000.00-£28,000.00 per year

**Benefits**:

- Staff Canteen with free meal provided
- Travel allowance
- Clothing allowance
- Pension
- Staff events

**Experience**:

- high-end luxury concierge: 1 year (required)

**Language**:

- Mandarin (written & verbal) (required)
- Cantonese (preferred)

Shift availability:

- Day shift (required)
- Weekends & Weekdays

职位类型:全职

薪资: £26,000.00至£28,000.00(每年 )

通勤/搬迁能力:

- London, W1J 7ED: 稳定通勤,或在开始工作前计划搬家 (首选)

申请问题:

- Weekend Availability:
工作语言:

- Mandarin (首选)
- Cantonese (首选)

工作权利:

- United Kingdom (首选)

Work Location: One location

预期开始日期: 01-03-2023


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