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Senior Business Support Administrator

3 months ago


Durham, United Kingdom Durham University Full time

**Senior Business Support Administrator (Team)**
**(**
**Job Number**:
**24000128**
**)**

Accommodation & Commercial Services

Grade 6: - £29,605 - £36,024 per annum

Open-Ended/Permanent - Full Time

**Contracted Hours per Week***: 35

**Working Arrangements***: We operate hybrid working and are on site a minimum of two days per week, depending on business needs (following an initial induction/training period, which will be full time onsite)

**Closing Date***: 18-Feb-2024, 5:59:00 PM

**Disclosure and Barring Service Requirement***: Not Applicable.

**Job Title**: Senior Business Support Administrator (Team)

**Department**: Estates and Facilities Directorate
- Accommodation and Commercial Services

**Grade**: Grade 6

**Salary range**: £29,605 - £36,024

**Working arrangements**: Permanent

***Full time (35 hours per week) primarily Monday to Friday
- There may be a requirement to work evenings and weekends, depending on business need

***Hybrid working
**minimum** of two days per week onsite, depending on business need, following the initial induction/ training period, which will be full time onsite)

**Closing date**:
***18th February 2024

**The University**

At Durham University we are proud of our people. A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting - Durham is a university like no other.

Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally. Whether you are at the very start, middle or end of your career, there is a role for you. We believe everyone has their own unique skills to offer.

We would be thrilled if you would consider joining our thriving University. Further information about the University can be found here.

**The Role and Department**

The Senior Business Support Administrator is an integral role within the Estates and Facilities Directorate, with day-to-day supervisory responsibility for the Business Support team, including Administrators, Assistants and Trainees. You will provide direction and leadership to the Team, escalating more complex issues to the Senior Business Support Manager.

You will manage resources and processes, to ensure a professional, comprehensive, administrative support function is delivered, on behalf of the Estates and Facilities Directorate, while maintaining high-levels of customer satisfaction. You will be responsible for the development, implementation and maintenance of effective and efficient administrative processes.

To be successful in this role, you should be well organised, have great management skills and be able to act without guidance. You should be resourceful, innovative and proactive, thinking independently under pressure. You will be expected to always maintain a high degree of discretion and the strictest of confidentiality, both within and outside the University.

Working in a challenging and fast-paced environment, you should demonstrate a mature and flexible approach, working both independently and as part of the Business Support team. You will work closely with, and be required to provide cover and support for, the Executive Assistant and Senior Business Support Administrator (Projects and Infrastructure (P&I)), during periods of absence and can expect the same in return.

The Estates and Facilities Directorate provides essential services to Durham University and is responsible for managing, maintaining and developing the infrastructure and building fabric of the various campuses.

Further information about the role and the responsibilities is at the bottom of this job description.

**Working at Durham**

A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: you will also receive access to the following fantastic benefits:

- 27 days annual leave per year in addition to 8 public holidays and 4 customary days per year - a total of 39 days per year.
- The University closes between Christmas and New Year.
- No matter how you travel to work, we have you covered. We have parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies.
- Lots of support for health and wellbeing including discounted membership for our state-of-the-art sport and gym facilities and access to a 24-7 Employee Assistance Programme.
- On site nursery is available and children’s clubs in the summer holidays.
- Family friendly policies, including maternity and adoption leave, which are among the most generous in the higher education sector (and likely above and beyond many employers).
- There is a genuine commitment to developing our colleagues professionally and personally. There is a comprehensive range of development courses, apprenticeships and access to qualifications and routes to develop your career in