Workforce Systems Support Administrator

3 weeks ago

Abergele, United Kingdom Betsi Cadwaladr University Health Board Full time

Do you pride yourself on exceptional customer service and have the ability to accurately process high levels of data and information? Are you a team player, who strives to exceed goals, with a proactive “can do” attitude? Do you enjoy learning and developing in a fast paced environment? Do you have a keen eye for detail and enjoy problem solving tasks? If so, look no further, this may be the post for you.

We are the Workforce Systems Information team, responsible for developing and maintaining BCUHB’s Electronic Staff Record system (ESR), Establishment Control process and Workforce Information.

We have an exciting opportunity for a motivated individual to join our team, as aWorkforce Systems Support Administrator. The post holder will support the delivery of a comprehensive high quality administrative service.

Some elements of home working may be available for this post and this would be discussed at interview.

To provide an effective comprehensive clerical and administrative support to Establishment Control, Workforce Systems and Information Teams across the range of duties and responsibilities, in order to ensure that the service is provided within defined quality standards as directed.

To undertake all aspects of the Establishment Control process, ensuring a proficient service is delivered. To communicate effectively via various channels, offering guidance and assistance where required. Provide insight to support the Establishment Control process in line with Key Performance Indicators.

To contribute to the Workforce Systems and Information Team and Governance Programme in ensuring the ESR database is cleansed, utilising the systems reporting mechanism to run various reports to support the completion of Key Performance Indicators.

Provide administrative cover for the wider team or providing assistance as necessary to meet any particular deadlines.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

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