Retail Operations Support Partner
3 weeks ago
About Butlins
At Butlin’s, we’re all about
fun, excitement, and adventure by the bucketload For over 80 years we’ve been
delighting hundreds of thousands of guests each year, whether on a non-stop
action family break or our epic Adult only Big Weekenders.
Ask any of our team, past and
present, and one of the best things they’ll say about working at Butlin’s is
our culture We’re all about providing our guests with an Altogether More
Entertaining and Fun Break, brought to life through our three mighty values.
So, if you want a role where
you Create Smiles, where you aren’t afraid to Get Stuck In and where the team
genuinely Cares For Each Other - we think you’ll fit right in
We are looking for an
Operations Support Partner to join our Leadership Team.
About The Role
Reporting to the Operations
Support Director, and part of the wider Butlin’s Leadership group, you will develop
and supporte strategic plan to ensure consistent delivery of our agreed ways
of working across our central office and 3 resorts in Minehead, Skegness and
Bognor Regis.
Brand standards are
incredibly important to us, and you will continue to develop our retail brand
standards along with operational working processes to ensure these are rolled
out and delivered consistently.
Working with senior
stakeholders from across the business, you will process map ways of working and
the relevant tools needed to operate effectively within the operations team,
ensuring that we’re always able to deliver an amazing experience for our guests.
Delivering commercial benefits is a key part of this role and you will
work alongside the procurement team to agree and manage the selection of all
product ranges and consumables, managing and maintaining a master price list catalogue
to effectively communicate the agreed products to the business.
You will also complete regular operational reviews, analysing data and
using this to propose changes, improvements and resolve any issues impacting
guest experience. This will also involve continuously looking for identify new
business opportunities aligned with our proposition.
About You
We are looking for a driven
individual with previous experience in a Retail Operations Support role in a
leadership capacity.
You should have excellent
communication and influence skills, with a good understanding of the impact of
a central operations team on functions across the business. You should also
have a strong understanding of external markets and supply chains.
An analytical, forward-thinking
approach is extremely important for this role as you will be working to
operationalise strategic plans consistently across the business with a mínimal
impact on our guest experience. Working to analyse trends and feedback
regularly, you should also have a focus on continuous improvement ideas that
could further develop or improve our proposition.
This is a stand-alone role,
so you should also enjoy working independently to drive change, engaging with
teams across the business to deliver results.
Butlin’s is
a fast paced and agile business, so you should enjoy creating clarity and
direction from a place of ambiguity at times.
Interested?
If this sounds like the perfect opportunity for you, we would love
to hear from you. Please submit your CV along with a letter which should
include why you would like to work for Butlin’s, what about this role excites
you and what you could bring to the role if successful.
Should you have any questions or require any adjustments, please
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