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Admin Officer

7 months ago

Truro, United Kingdom Brook Street Full time

**Temporary admin officer position in Truro £10.57 per hour until 30/09/24 with probable extension**

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.

**Please note**: once you have been in the assignment for **12 working weeks**, your hourly rate will increase to **£11.88**.

This is an office-based role. Full time Monday to Friday; 37 hours per week from 9 AM to 5 PM; but it could be flexible.

As an admin officer you will provide general admin support within the team, you will need to be flexible, hardworking and have the ability to provide good customer service to a variety of users.

Full training will be given.

This is an exciting opportunity to work with a team of people providing high level administrative support to all County Court users in Cornwall.

Duties may include, but not be limited to:

- Preparing papers and files for court hearings
- Producing court documents including letters and court orders
- General photocopying and filing
- Creating and updating records on in-house computer system and data input
- Post opening and dispatch
- Standard letters and correspondence
- Logging documents and filing them on the court file
- Assisting court users, supporting listing and rota management
- Checking files in preparation of court hearings
- Contacting relevant parties, collecting fees, etc., including the use of chip and pin
- Handling counter (face to face), written and telephone enquiries
- Communicate and work with the Judiciary, Magistracy, the Cluster Managers, Court staff, and other internal and external stakeholders
- To deliver a helpful, prompt, polite and "right first time" service to our internal and external customers

**Required skills**:

- Good accurate typing/data entry skills
- Excellent communication skills both verbal and written
- Good strong working knowledge of Microsoft packages
- Ability to follow instructions
- Ability to work as part of a team but also able to work independently
- Attention to detail and ability to prioritise workload

Contact Francisco Castilla in our Bristol office for more information.

At Brook Street, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best.

Brook Street is a Disability Confident Leader, and we have also hold Gold Award status from the Defence Employer Recognition Scheme.