Office Sales Assistant

3 months ago

Truro, United Kingdom Surf Bay Leisure Full time

**Key things to know about this role**:
Starting at minimum wage, 9am to 5pm, Wednesday to Sunday. Monday and Tuesday will be your allocated days off.

General reception, admin, computer and office duties.

Meeting and greeting owners and visitors, ensuring any after sales enquiries are recorded and dealt with accordingly.

Giving customers a site tour (on foot) and showing them around the holiday homes we have for sale, explaining all aspects of owning a holiday home and what life would be like on the Park and answering any questions they may have.

Unpacking new holiday homes that have been delivered onto the park and completing a Post Delivery Inspection with accuracy.

Being responsible for purchasing dress packs and dressing holiday homes that are for sale.

Being responsible for purchasing cleaning products, office supplies etc when needed.

Taking sales deposits, invoice payments and completing sales contracts. Creating invoices and taking payments.

Creating insurance quotes and activating cover.

Keeping the parks David Bellamy awards and targets for new awards upto date.

Liaising with management regarding all park and sales aspects.

Learning all the park systems including the owner database and ensuring spreadsheets and maintenance logs are kept up to date.

Contacting/ booking external contractors at the request of Management.

Health and Safety of yourself and colleagues is paramount.

Cleaning the office, windows, customer loo, laundry and new holiday homes that are for sale.

Keeping all customer areas tidy and ensuring excellent first impressions with customers.

Unpacking brand new holiday homes, completing a Post Delivery Inspection and reporting any damage to the park mnagement and warrenty department.

Purchasing dress packs for the new holiday homes and dressing them, ensuring they are perfect for showing to customers.

Keeping our social media account upto date with sales information and goings on around the park.

Have a positive and enthusiastic work attitude.

Have experience in a similar role.

Have a knowledge of sales or willingness to learn.

Be familiar with using office computer systems and taking payments.

Have initiative and be self-driven on quieter days to keep busy and ensure the office, holiday homes and customer areas are giving the first impression management and customers expect.

Will have no problem working alone.

Be trusted to manage the office alone while the Park Manager is working else where on the park.

Be able to liase with the Park Manager/s.

Have good general fitness, showing customers around the park and the many holiday homes we have for sale, unpacking new holiday homes and cleaning them can be physically demanding. WE ARE A 24-ACRE PARK. YOU WILL EXCEED YOUR STEP COUNT MOST DAYS

Have an enthusiasm for the sale of static holiday homes.

Be a customer service superstar with a cheerful work attitude

What we can offer you:
A competitive rate of pay.

Discretionary bonus package.

Full training.

A positive work environment.

**About Silverbow Country Park**:
Located on the A3075 on the edge of Goonhavern, near Perranporth, Silverbow Country Park is a luxury, owners only holiday park. Owned by the renowned family-owned company, Surf Bay Holidays, Silverbow Country Park is in the early stages of development changing it from an unused camping and touring site that had been closed for 4 years into a Holiday Park for privately owned static caravans and lodges.

Going forward, we are retaining the beauty of the 24-acre park by avoiding the removal of as many trees and greenery as possible and will use the shape and landscape of the park to create the perfect, peaceful home away from home for our owners of holiday homes on the park.

Our Park is family and pet friendly and it is a quiet peaceful place. Onsite, we have a laundry facility, a scenic pond area for nature lovers
- perfect for picnics and wondering around as well as a large dog walking field with a beautiful view and a sales office/ reception.

At Silverbow Country Park we are a small team consisting of the 2 Park Managers (one of which is now on maternity leave) who live on site, a full time maintenance assistant, a part time maintenance assistant and part time receptionist. Our General Manager and Director are often working at the park too. Our aim is to continue to create a hard-working team with a positive work attitude to make a Holiday Park that is the perfect Home away from Home, as well as a pleasant place to work.

This is a new and exciting project and a unique time to join a company and start a role. It will be very rewarding for the right person.

**Please provide a cover letter explaining why this role interests you, why you are right for this role and what you can bring to our team, taking into consideration the bullet points above.**

Good Luck

**Salary**: From £10.42 per hour

**Benefits**:

- Company car
- Company pension
- Free parking
- Gym membership
- On-site parking

Sup

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