Business Administration Assistant

2 months ago


Truro, United Kingdom Royal Cornwall Hospitals Trust Full time

Reporting and accountable to the Estates Operations Business Manager. The role will ensure that the appropriate information systems are organised and maintained within the admin office so as to provide data necessary to support the full range of Estate Operations Services, including Human Resources at the Royal Cornwall Hospitals NHS Trust. To act as the initial point of contact for clients, customers and contractors enquiries, dealing with telephone calls, maintenance requests, routine correspondence and operating the mobile radio system. To liaise with all disciplines of staff throughout the Trust and promote user satisfaction.

To liaise with customers with regard to Service Level Agreements. To assist with the control and management of contractors with regard to site access. Maintaining currency of records, filing and information systems. To provide an accurate data handling and management reporting service.

To provide secretarial cover for the department as required (typing, photocopying, note taking, filing and general office duties). To undertake training in Admin and Clerical systems and to train others as required. To carry out other duties as may be required from time to time by senior management within the Royal Cornwall Hospitals NHS Trust. Foster and maintain good working relations with colleagues, managers, customers and staff at all levels and at all times.

To be able to raise requisitions on the Unit 4 system.



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