Administration Assistant

6 months ago


Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

This is an exciting opportunity to join our friendly, busy and motivated team in a new post as we continue to expand the cardiology service and improve our patient services.

We are looking for an enthusiastic, motivated and well organised administration assistant with confident IT skills. You will need to be able to work in a calm, logical and methodical way but also be able to multi-task whilst dealing with frequent interruptions, and you must possess excellent communication skills.

Ideally you will have recent experience in administrative and clerical duties and can demonstrate excellent customer care skills.

To support the Cardiology Medical Secretarial team with general administrative duties.

To manage administrative outcomes from the outpatient clinics.

To manage Advice and Guidance input onto the Patient Administration System and MAXIMS.

To manage and import reports from system wide providers to MAXIMS and associated tasks.

Be responsible for incoming and outgoing mail for the team.

Take and process telephone calls and queries from patients and colleagues in an appropriate manner.

The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people - a figure that can increase significantly with

visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £580 million.

We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.

The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles.

Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.

**PLEASE NOTE**: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.

To be an employee of the NHS you need to successfully complete the following:
Identity Checks

Professional registration and qualification checks

Employment history and reference checks

Work health assessments

Criminal record check standards

Right to work checks

**For further information please visit**:
Many of our staff work flexibly in many different ways. Please talk to us at interview about any flexible working arrangements you would prefer or require. While we may not be able to fully accommodate all requests, such requests will not be referenced during the interview scoring process, and we will fully consider and try to accommodate them for successful applicants.



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