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Fleet Ordering Specialist

2 months ago

Chippenham, United Kingdom Omega Resource Group Full time

Location
Chippenham- Job-type
Permanent- Salary
£27k - 29k per year- Contact
- Greg Duffus
- Call
- Greg
Reference
- fos

**Fleet Ordering Specialist**

**£27,000 - £29,000**

**Chippenham (Hybrid Working)**

**Permanent**

Fleet Ordering Specialist required by our client who are an industry leading, National Fleet management company who are going through an extended period of growth

**Description - Fleet Ordering Specialist**:

- To support the delivery of robust solutions in specification, design and ordering of new vehicles for customers.
- Provision of finance lease quotations to support the new business sales team (business development manager community)
- Administration and management of the vehicle ordering process through our bespoke on-line and off line car ordering system, to include the implementation of this tool with new customers
- Administration and reporting of vehicle orders including regularly updating the drivers on the status of orders
- Manage customer complaints, working in conjunction with the Quality team in relation to vehicle acquisition or general account management queries as determined
- General administration duties to include responding to all allocated customer enquiries, resolving where possible or escalating or referring within the team
- Manage the vehicle return process and associated customer
- Support for the Sales & Marketing team regarding bid proposal and literature content, as required

**Requirements - Fleet Ordering Specialist**:

- Experienced in a Fleet Ordering or associated role
- A good general level of education is required
- Strong working knowledge of Excel, including functions such as lookups, pivot tables and if statements
- Strong experience of manipulating data, reporting and problem solving in Excel
- Knowledge of Business Objects 4.2 (preferred) or similar tools
- Understanding of ISO 9001:2015 and Data Protection

Omega Resource Group is acting as an Employment Agency in relation to this vacancy.

Omega Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors.

Omega Resource Group is acting as an Employment Agency in relation to this vacancy.

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