Content Operations Lead

3 months ago


Reading, United Kingdom Department for Environment, Food and Rural Affairs (Defra) Full time

We are recruiting a Content Operations Lead to support the content design community in one of the UK’s largest government departments.

Content designers are key figures in the teams that design and deliver services. They help their teams develop a deep understanding of user needs and how users interact with content. Their editorial skills allow their teams to design and build better services that are easier to use and to continuously improve content, based on data and evidence.

As a Content Operations Lead, you will develop content design capability and assure good content design best practice. You will support and lead workforce planning and recruitment activities. You will ensure content designers have the support and resources needed and support their career development within the DDTS profession. You will take the lead on the content design community’s activities including events, training and communications.

This is a demanding role focused on people management, ensuring we have the right people, with the right skills, in the right place to deliver digital services and outcomes across Defra. The postholder will be a critical part of our large content design profession and the wider user-centred design community.

**Person specification**

**Responsibilities**
- Lead community activities, including running content crits, organising training and leading community events
- Support community working groups, including how we measure success, effective documentation and advocating for content design
- Promote and assure good content design practice
- Provide people management, leadership and direction to Senior Content Designers working in multi-disciplinary teams
- Help to identify content design recruitment needs, supporting or leading recruitment campaigns, as required
- Contribute content design expertise to support content designers in the team to meet learning and development goals

**Skills and experience**
- A thorough understanding of content design
- Experience of crafting community strategies and activities including events, training and communications
- Leading, managing and developing content designers
- Experience of workforce planning, ideally including recruitment experience
- Experience of coaching and mentoring people to grow their skills and identify development opportunities
- Comfortable working and communicating with stakeholders at all levels in a fast-paced environment

**Job Types**: Full-time, Permanent

**Salary**: £52,120.00-£64,380.00 per year

**Benefits**:

- Casual dress
- Cycle to work scheme
- Sick pay
- Work from home

Schedule:

- Flexitime
- Holidays
- Monday to Friday

Work Location: Hybrid remote in Reading, RG1 1AF

Reference ID: 339409


  • Lead Content Designer

    4 months ago


    Reading, United Kingdom Department for Environment, Food and Rural Affairs (Defra) Full time

    Content designers are key figures in the teams that design and deliver services. They help their teams develop a deep understanding of user needs and how users interact with content. Their editorial skills allow their teams to design and build better services that are easier to use and at lower risk. And to continuously improve content, based on data and...


  • Reading, Reading, United Kingdom Primark Full time

    Job Overview SEO Content Manager At Primark, our Digital teams are integral to our operations. Collaborating with some of the industry's top Digital experts, you will contribute innovative ideas that enhance customer experiences as part of a progressive team. The ideal candidate will possess a robust background in SEO and strategic content development,...


  • READING, United Kingdom PRIMARK Full time

    Our Digital teams are right at the heart of what we do. Surrounded by some of the best Digital Specialists in the industry, you'll bring your own ideas to the business- helping to shape the experience of our customers as part of a forward-thinking team. As the Product Content Team Lead, you will be responsible for growing a team of Product Content...


  • Reading, United Kingdom Primark Full time

    Job Description Our Digital teams are right at the heart of what we do. Surrounded by some of the best Digital Specialists in the industry, you’ll bring your own ideas to the business- helping to shape the experience of our customers as part of a forward-thinking team. As the Product Content...


  • Reading, Reading, United Kingdom Primark Full time

    Product Content Team LeadAbout the RoleWe are seeking an experienced Product Content Team Lead to join our Digital Retail team at Primark. As a key member of our team, you will be responsible for leading a team of Product Content Assistants and driving the execution of our product content strategy across our digital platforms.Key ResponsibilitiesLead and...


  • Reading, Reading, United Kingdom Primark Full time

    Product Content Team LeadAbout the RoleWe are seeking an experienced Product Content Team Lead to join our Digital Retail team at Primark. As a key member of our team, you will be responsible for leading a team of Product Content Assistants and driving the execution of our product content strategy across our digital platforms.Key ResponsibilitiesLead and...

  • Content Officer

    2 months ago


    Reading, United Kingdom University of Reading Full time

    We are recruiting a part-time Content Officer to sit within the Content Team on a permanent basis to support University of Reading marketing projects (21.6 hours per week).You will be responsible for writing, sourcing, editing, managing and publishing content for a wide range of digital and print projects across the University of Reading. The University of...

  • Content Officer

    1 month ago


    Reading, United Kingdom University of Reading Full time

    We are recruiting a part-time Content Officer to sit within the Content Team on a permanent basis to support University of Reading marketing projects (21.6 hours per week).You will be responsible for writing, sourcing, editing, managing and publishing content for a wide range of digital and print projects across the University of Reading.The University of...


  • Reading, United Kingdom CrowdStrike Full time

    #WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a...

  • CVM Operations Lead

    1 month ago


    Reading, Reading, United Kingdom Three Full time

    Position OverviewThe role of the CVM Operations Lead is pivotal in steering the Planning and Operations team within the Customer Value Management (CVM) division. This position entails overseeing the financial aspects of operational and capital expenditures, working closely with both Finance and CVM teams to ensure alignment and efficiency.Key...


  • Reading, Reading, United Kingdom Primark Full time

    Product Content AssistantAt Primark, we're looking for a talented Product Content Assistant to join our team. As a key member of our Digital Content team, you'll play a crucial role in shaping the customer experience across our e-commerce platforms.Key Responsibilities:Define attribute requirements for Product Details Pages (PDPs) across various categories,...


  • Reading, Reading, United Kingdom Primark Full time

    Product Content AssistantAt Primark, we're looking for a talented Product Content Assistant to join our team. As a key member of our Digital Content team, you'll play a crucial role in shaping the customer experience across our e-commerce platforms.Key Responsibilities:Define attribute requirements for Product Details Pages (PDPs) across various categories,...

  • Content Creator

    4 months ago


    Reading, United Kingdom CS Group Full time

    Full-time - Department: System Engineering **Company Description**: **HE Space** is a successful international space company. For 40 years, we have been supporting our customers with qualified experts in the field of engineering, science and administration. HE Space has joined forces with CS Group to lead the engineering and digital space market in Europe...


  • Reading, United Kingdom Blend Marketing Full time

    **About Blend** BlendB2B is one of the UK’s leading website development and inbound marketing agencies. A HubSpot partner specialising in the technology sector, we help businesses across the globe extract every last drop of value from their websites. How do we do this? By combining award-winning web design and carefully crafted, SEO-compliant copy, with...


  • Reading, United Kingdom Blend Marketing Ltd. Full time

    **Job description**: **About Blend** BlendB2B is one of the UK’s leading website development and inbound marketing agencies. A HubSpot partner specialising in the technology sector, we help businesses across the globe extract every last drop of value from their websites. How do we do this? By combining award-winning web design and carefully crafted,...


  • Reading, Reading, United Kingdom Primark Full time

    Product Content AssistantAt Primark, we're looking for a talented Product Content Assistant to join our team. As a key member of our Digital Content team, you'll play a crucial role in shaping the customer experience across our e-commerce platforms.Key Responsibilities:Define attribute requirements for Product Details Pages (PDPs) across various categories,...


  • Reading, Reading, United Kingdom Primark Full time

    Product Content AssistantAt Primark, we're looking for a talented Product Content Assistant to join our team. As a key member of our Digital Content team, you'll play a crucial role in shaping the customer experience across our e-commerce platforms.Key Responsibilities:Define attribute requirements for Product Details Pages (PDPs) across various categories,...


  • Reading, United Kingdom Royal Berkshire NHS Foundation Trust Full time

    To succeed in this role you will need to be a fast learner and self-starter with a can-do attitude and motivation to strive for excellence. If you pride yourself on being creative, innovative, eager to learn, and possess a strong work ethic, this apprenticeship offers a dynamic environment for personal and professional growth within the field of content...


  • Reading, Reading, United Kingdom Primark Full time

    Product Content AssistantAbout the Role:We are seeking a highly skilled Product Content Assistant to join our team at Primark. As a Product Content Assistant, you will play a crucial role in ensuring the accuracy and consistency of product information across our digital channels.Key Responsibilities:Define attribute requirements for the Product Details Page...


  • Reading, Reading, United Kingdom Primark Full time

    Product Content AssistantAt Primark, we're looking for a talented Product Content Assistant to join our team. As a key member of our Digital Content team, you'll play a crucial role in shaping the customer experience across our e-commerce platforms.Key Responsibilities:Define attribute requirements for Product Details Pages (PDPs) across various categories,...