Lead Content Designer

7 days ago


Reading, United Kingdom Department for Environment, Food and Rural Affairs (Defra) Full time

Content designers are key figures in the teams that design and deliver services. They help their teams develop a deep understanding of user needs and how users interact with content. Their editorial skills allow their teams to design and build better services that are easier to use and at lower risk. And to continuously improve content, based on data and evidence.

As a lead content designer you will lead and align content design activities across several teams. You will ensure that teams take a user-centred, evidence-based approach to content design and delivery. You will develop content design capability and assure good content design best practice.

**Person specification**

**Responsibilities**
- Lead content designers and content design activities across several teams throughout the organisation
- Help to identify content design recruitment needs, supporting or leading recruitment campaigns, as required
- Align content design plans and activities with organisational objectives and priorities
- Contribute content design expertise to inform service propositions and roadmaps
- Promote and assure good content design practice
- Collaborate with colleagues to create a culture of user-centred and evidence-based content design and delivery with teams actively involved in creating content for users
- Engage with colleagues across the organisation and across government to collaborate on developing content design and agile principles
- Contribute to the organisation and cross-government content design communities - including presenting at meetups, writing blog posts and leading on aspects of practice
- Line manage a team of senior content designers across multiple projects (both civil servants and contractors)
- Deputise for the Head of Content Design and the Head of Farming Content

**Skills and Experience**
- Managing and developing people
- Leading content designers and continually assuring, improving and innovating content design practices
- Advocating for content design, negotiating with and influencing senior stakeholders
- Helping teams to adopt a range of user centred service design and delivery practices and embedding them into their agile workflow
- Proposing, improving and implementing new processes - including peer review, content management and prototyping
- Championing inclusive practices and including all kinds of users in appropriate content design processes

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 37 per week

**Salary**: £49,403.00-£61,392.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company pension
- Cycle to work scheme
- Employee discount
- Flexitime
- Free flu jabs
- Sick pay
- Work from home

Schedule:

- 10 hour shift
- Flexitime
- Holidays
- Monday to Friday

Work Location: Hybrid remote in Reading, RG1 1AF

Reference ID: 287926



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