Ecommerce Lead

3 months ago


Southampton, United Kingdom Simplyhealth Full time

Simplyhealth is a 150-year-old business with an amazing heritage and history of changing healthcare in the UK. We’re continually modernising, as reflected by the recent award to B-Corp status; something that is very important to our customers and to our people.
We have 2 million customers across our Health and Dental products and with an ever-increasing strain on the NHS, and a cost-of-living crisis, the products that Simplyhealth offer are needed more than ever before. But Simplyhealth have bigger ambitions than that. We’re on a mission to improve access to healthcare for everyone in the UK to help people live their best lives.

As Ecommerce Lead, you’ll join our Marketing team where you’ll be accountable for the creation, execution and evolution of the Ecommerce strategy across our websites (predominantly Simplyhealth.co.uk and Denplan.co.uk), responsible for delivering a best-in-class experience for prospects and customers alike.

As the custodian of our websites, you’ll be the relentless driving force behind site improvements, converting prospects and increase revenue, whilst improving access and usability for existing customers, to deliver increased retention and self-service of our products.

You’ll lead the evolution of the conversion rate optimisation and usability testing capability; delivering the implementation, running, and monitoring of A/B or MVT experiences, ensuring the tests are running correctly and data is being collected and captured as expected.

Leading a team of three, you’ll be confident, supportive manager who sets a clear vision for the future and will seek out opportunities to collaborate across the Marketing, Digital, Product and Customer Service teams to drive acquisition and retention opportunities.

**We’re interested in what you do and how you do things, not when and where you do them. Our ‘smart working’ approach gives you the best of all worlds - working from home, in our modern offices in Hampshire or on the move. This means depending on your role, there will be opportunities to flex when and where you spend your time to perform at your very best. For many of us this means day to day work can be handled remotely, but there will also be times when we need to come together in the office to collaborate, attend training sessions, induction, briefings and more. You might know it as flexible or hybrid working, for us it’s just another day living our best lives**

Pre-set video interview

Verbal and numerical aptitude test

Competency style interview

Role Play

Presentation

Working styles questionnaire



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