Customer Support Executive

2 weeks ago

Ipswich, United Kingdom Motus Truck and Van Full time

Job Introduction
**Motus Truck & Van have an exciting opportunity for a dedicated Customer Support Executive to join their fabulous Truck Sales team in Ipswich.**

**_
This role is a 12 month Maternity Cover Contract_**

Do you have...
- Previous experience in the sales department?
- Are you an organised individual?
- Experience with volume work?
- Able to work within a team?

If your answers are **YES**then you may be the person, we have been looking for

**Our Company Benefits**:
When you join Motus Truck & Van from Day 1 you'll have access to a comprehensive benefits package including:

- Holiday Allowance of 30 days holiday per year (including Bank Holidays) that will increase with length of service
- Auto-enrolment Pension Scheme with employer contribution
- Medical insurance discounted scheme
- Career development
- Referral bonus if you introduce your friends
- Discounted days out with family and friends
- Retail discounts saving £££'s on shopping and dining out
- Salary Finance
- Family & Friends Discounted Car Scheme
- On-site Mental Health First Aiders
- Discounted Healthcare Scheme
- X2 basic salary Life Assurance
- Internal engagement initiatives
- Uniform provided

Here at** Motus Truck & Van **we’re** proud **to employ great colleagues who are passionate about their roles. When looking for the right role, we recognise everyone has different needs, considerations, and aspirations. So no matter who you are, what you need or where you’re going, Motus Truck & Van wants to be part of your future.

As an **equal opportunity employer**, we do not discriminate and are committed to provide equal opportunities, a fully inclusive work environment and fairness for all.

**What will you be doing?**
- Establish vehicle availability in line with customer requests
- Arrange demonstration vehicles after qualifying the request thoroughly to maximise the sales opportunity
- Progressing outstanding orders within service level agreements
- Keep customers informed about product changes, delays, and price increases
- Arranging vehicle deliveries, preparing, and completing all relevant paperwork
- To provide support to gain high levels of customer satisfaction
- Act as point of contact for customers and prospects, ensuring all clients are dealt with courteously & efficiently and that any required actions are implemented
- Provide sales team with the necessary office and account administration services to support their sales efforts
- Prepare & analyse reports as requested
- Monitor damage to vehicles from the delivery agents & where necessary make the appropriate claims
- Provide administration cover within the department as and when required
- Prepare general correspondence as requested.
- Ensure that within their area of operation all Company procedures and minimum standards are met and that all statutory requirements including trading standards, fire, health and safety are adhered to.
- Handle all internal and external customers and suppliers with courtesy and ensure the Motus Truck & Van/Mercedes-Benz experience is always delivered to all contacts.
- Specialist projects as agreed with the Manager to support the business requirements of the organisation.
- To carry out any other reasonable duties requested by the Manager.

**Hours & Salary**:
Monday - Friday, 08:30am - 5:30pm

Salary of £27,500 per annum plus company bonus

**Who are we looking for?**
- A positive can-do attitude
- The ability to produce work to a very high standard
- A team player mentality
- An awareness of Health and Safety procedures/policies
- Must be able to develop knowledge of vehicle specifications and vehicle ordering systems.
- Computer and keyboard skills
- Good telephone and interpersonal skills
- Must be accurate and show attention to detail
- Ability to work to tight deadlines and cope under pressure.

**_

**_ For more information on why becoming a member of the Motus Truck & Van team is an amazing career choice please contact us_

  • Customer Support Administrator

    4 weeks ago

    Ipswich, United Kingdom Motus Truck & Van - Mercedes-Benz Full time

    We have an exciting opportunity for a Customer Support Executive (Telesales) to join our branch in Ipswich. Are you passionate about sales and looking for an exciting opportunity to be a part of a brand-new team? Motus Truck & Van are a leading Mercedes-Benz commercial vehicle dealership specialising in the sales and distribution of Mercedes-Benz Vans. We...

  • Communications Executive

    3 weeks ago

    Ipswich, United Kingdom Pursuit Executive Recruitment Ltd Full time

    My client, a leading Financial Services organisation based in Ipswich are seeking an experienced Communications Executive to join their established team on a PART TIME basis. With multiple office locations across Essex, the successful candidate must drive with access to their own vehicle and be prepared to travel between locations where business...

  • Communications Executive

    4 weeks ago

    Ipswich, United Kingdom Pursuit Executive Recruitment Ltd Full time

    My client, a leading Financial Services organisation based in Ipswich are seeking an experienced Communications Executive to join their established team on a PART TIME basis. With multiple office locations across Essex, the successful candidate must drive with access to their own vehicle and be prepared to travel between locations where business...

  • Sales Executive

    4 weeks ago

    Ipswich, United Kingdom Inchcape Retail Limited Full time

    Sales Executive Ipswich BMWSalary £24,000, OTE £41,00045 Hours Full TimeCreate experiences you can be proud of.Working with world-class brands as a Sales Executive you'll have the drive to deliver outstanding and trusted experiences for our customers.As part of a successful, global automotive group, you'll broaden your experience across both sites and...

  • Sales Executive

    4 weeks ago

    Ipswich, United Kingdom Inchcape Retail Limited Full time

    Sales Executive Ipswich BMWSalary £24,000, OTE £41,00045 Hours Full TimeCreate experiences you can be proud of.Working with world-class brands as a Sales Executive you'll have the drive to deliver outstanding and trusted experiences for our customers.As part of a successful, global automotive group, you'll broaden your experience across both sites and...

  • Account Executive

    3 weeks ago

    Ipswich, United Kingdom Employment Specialist Full time

    As an Account Executive within a growing team of Insurance professionals, you will play a key role in the success of an expanding local Insurance business.Being an Account Executive is all about building strong customer relationships, getting to know their business needs, and providing the right advice and products. In this role, you'll spend time in the...

  • Communications Executive

    3 weeks ago

    Ipswich, Suffolk, United Kingdom Pursuit Executive Recruitment Ltd Full time

    My client, a leading Financial Services organisation based in Ipswich are seeking an experienced Communications Executive to join their established team on a PART TIME basis. With multiple office locations across Essex, the successful candidate must drive with access to their own vehicle and be prepared to travel between locations where business requires. ...

  • Software Support

    4 weeks ago

    Ipswich, United Kingdom MultiFreight Ltd Full time

    MultiFreight Ltd are a leading software house, specialising in the freight and logistics industry. Our software empowers companies in all parts of the supply chain, Freight Forwarding, UK Customs, and Warehouse Management and more all around the world. Due to growth of over 300 customers, we are expanding and require an enthusiastic, driven individual to...

  • Freight Customs Software Support

    1 month ago

    Ipswich, United Kingdom A & S Recruitment Full time

    Our client is a leading software house, specialising in the freight and logistics industry. Their software empowers companies in all parts of the supply chain, Freight Forwarding, UK Customs, and Warehouse Management and more all around the world. Due to growth of over 300 customers, theyare expanding and require an enthusiastic, driven individual to join...

  • Private Hire Driver

    1 month ago

    Ipswich, United Kingdom Claydon Executive Travel Full time

    Fancy a career change for 2023? Why not join our team of drivers and help provide transport customers around the UK. Claydon Executive Travel Ltd who are based just outside Ipswich are looking for friendly and courteous drivers. Previous experience within the industry and already hold a Mid Suffolk badge is preferred but not essential. We operate 24/7 and...

  • Freight & Customs Software Application Support

    4 days ago

    Ipswich, United Kingdom MultiFreight Ltd Full time

    MultiFreight Ltd are a leading software house, specialising in the freight and logistics industry. Our software empowers companies in all parts of the supply chain, Freight Forwarding, UK Customs, Warehouse Management and more all around the world. We have an exciting opportunity for someone to join our customer support team and learn our business and this...

  • Sales Executive

    4 weeks ago

    Ipswich, United Kingdom Inchcape Full time

    Sales Executive – Ipswich BMW Salary £24,000, OTE £41,000 45 Hours Full Time Create experiences you can be proud of.Working with world-class brands as a Sales Executive you'll have the drive to deliver outstanding and trusted experiences for our customers. As part of a successful, global automotive group, you'll broaden your experience across both...

  • Business Development Executive

    1 month ago

    Ipswich, United Kingdom Interaction Recruitment Full time

    **Business Development Executive** **£28,000 - £30,000** Full-time, permanent role Working hours: Monday to Friday, 8am to 5pm. Office based: Ipswich Selling & hiring out office equipment and machinery as well as other consumables such as food and beverages. You will be given a top target prospect list to work from as well as looking after customer...

  • Graduate Business Development Executive

    1 week ago

    Ipswich, United Kingdom Louis~Hampshire Full time

    **Graduate Business Development Executive, Sales Executive** **Circa £25k base, OTE £40k, plus Car, Benefits** - A fantastic opportunity for a motivated and driven graduate keen to forge a career in commercial sales and business development._ The client provides high-spec and high-value capital equipment products and associated services to a range of B2B...

  • Sales Executive

    4 weeks ago

    Ipswich, United Kingdom CareerBliss Full time

    Sales Executive Ipswich BMWSalary £24,000, OTE £41,00045 Hours Full TimeCreate experiences you can be proud of.Working with world-class brands as a Sales Executive you'll have the drive to deliver outstanding and trusted experiences for our customers.As part of a successful, global automotive group, you'll broaden your experience across both sites and...

  • Business Development Executive

    1 week ago

    Ipswich, United Kingdom Adecco Full time

    **Business Development Executive** Salary and package: **Salary: £30,000pa + £10k annual bonus once targets have been hit** **Shifts: Monday to Friday, 08:30 to 17:30** **Benefits: private healthcare and pension, annual bonus scheme, 25 days of annual leave, opportunity to work from ANYWHERE IN THE WORLD FOR 2 WEEKS!** Duties once trained: - Working...

  • New Homes Sales Executive

    1 week ago

    Ipswich, United Kingdom Connells Full time

    **Connells** is delighted to have been appointed by our **high end developer** to partner with them in the **sales** and **marketing** of this prestigious development in **Ipswich, Suffolk**.We’re looking for a highly motivated **New Homes Sales Executive **to add to our existing high performing team. The main purpose of this role is **sales generation**...

  • Training Sales Executive

    1 month ago

    Ipswich, Suffolk, United Kingdom Endeavour Automotive Limited Full time

    Salary: £20,000 per annum + commission scheme + company car Endeavour Automotive are one of the UK’s fastest growing dealer groups representing global brands such as Volvo, Hyundai, LEVC, Lotus and Polestar across 16 dealerships in London, Buckinghamshire, Hertfordshire, and Essex. We are currently seeking out a highly motivated experienced Sales...

  • Commercial Account Executive

    4 weeks ago

    Ipswich, United Kingdom Employment Specialists Ltd Full time

    **Commercial Account Executive** **£40k - £60k plus commission and benefits including car allowance** Our market leading Client is recruiting an additional **Commercial Account Executive** to build on their continued success. They have exceeded budget again and see significant growth in the market, so need another talented Account Executive to work with...

  • Trainee Law Executive

    1 week ago

    Ipswich, United Kingdom Pertemps Full time

    Trainee Legal Executive **Salary**: £17290 Ipswich My client in Ipswich is seeking a Trainee Legal Executive to join their existing team. This is a exciting opportunity to commence your career within the legal field. Within the role you have the opportunity to work towards the CILEX qualification, this will be fully supported by the firm and once completed...