Customer Service Advisor
2 weeks ago
**Job Title Customer Service Advisor**
**Located in Alconbury Hill, Huntingdon**
**Full-time or part-time hours will be considered**
**Responsibilities will include**:
- Accurately and efficiently resolving customer queries in a courteous and professional manner.
- Be a customer advocate and always have the customers best interests at heart. Strive to ensure every customer’s expectations are exceeded by going above and beyond.
- Hands-on problem-solving specific product queries to enable accurate advice and recommendations.
**The Person**:
- Previous customer service experience in a fast-paced environment would be an advantage.
- Minimum of 5 GCSE’s A-C including Math and English.
- Experience in Support Desk systems such as Freshdesk would be advantageous.
- An excellent communicator ‘customer friendly’, both verbally and written and an ability to work on own initiative.
- High level of both numeracy and literacy.
- Strong computer literacy, proficient on Microsoft Office programs.
- Possess strong attention to detail, able to work accurately and quickly.
- An interest in gardening would be an advantage.
**Westland Horticulture is an Equal Opportunities Employer**
**Job Types**: Full-time, Part-time, Permanent
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
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