Customer Service Executive

6 months ago


Solihull, United Kingdom Commercial - CCC & TSR Full time

**Customer Service Executive**

**Location: Solihull**

**Salary: £23,500 & Bonus Scheme**

Stonegate Group are the largest pub company in the UK. Home to over 4,500 pubs, both leased & tenanted and manged, we strongly believe that the pub is the heart of the British culture and that we deliver a fantastic customer experience.

We are looking for a** Customer Service Executive to join the team on a 6 month fixed term basis.** We'd love to hear from you if you're looking to start your journey within the office environment of the world’s biggest pub company. We value development and this role will allow you to grow service and sales skills that prepare you for future roles within the greater business.

Based at our Pub Support Centre in Solihull, is our Customer Contact Centre, where we speak to our Managers, Tenants and Publicans assisting them with placing orders and supporting them with all sorts of queries, allowing them to do what they do best - run fantastic pubs We are looking for somebody who is a great communicator and has experience working within a customer service environment.

**A little bit about us**

The Solihull Pub Support Team offices are light and airy offices in Shirley, Solihull, where you will be greeted by our Welcome Team. We have free onsite secure parking with EV charging and cycle storage, a subsidised canteen serving breakfast and lunch, as well as an onsite pub used for social events. The offices are fully accessible.

**What's in it for you?**
- _25 days annual leave_
- _Annual Leave Purchase Scheme_
- _Pension_
- _Vitality Healthcare_
- _Opt in dental insurance programme_
- _Annual bonus scheme_
- _The Stonegate discount card offering discounts across our managed estate_
- _Online benefits portal offering discounts across the High Street and other retailers_



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