Customer Service Executive

7 months ago


Solihull, United Kingdom Commercial - CCC & TSR Full time

Stonegate Group is the largest pub company in the UK. Home to over 4,500 pubs, both leased & tenanted and manged, we strongly believe that the pub is the heart of the British culture and that we deliver a fantastic customer experience.

Based at our Pub Support Centre in Solihull, is our Customer Contact Centre, where we speak to our Managers, Tenants and Publicans assisting them with placing orders and supporting them with all sorts of queries, allowing them to do what they do best - run fantastic pubs

We are looking for a Customer Service Executive to join the team on a 6 month fixed term basis. We'd love to hear from you if you're looking to start your journey within the office environment of the world’s biggest pub company. We value development and this role will allow you to grow service and sales skills that prepare you for future roles within the greater business.

**What's in it for you?**
- _25 days annual leave_
- _Annual Leave Purchase Scheme_
- _Pension_
- _Vitality Healthcare_
- _Opt in dental insurance programme_
- _Annual bonus scheme_
- _The Stonegate discount card offering discounts across our managed estate_
- _Online benefits portal offering discounts across the High Street and other retailers_



  • Solihull, United Kingdom Secure Trust Bank Full time

    We know that our people are our biggest investment and to every single one of our customers, our Customer Service Executives are so much more than a friendly voice on the phone. We currently have opportunities for customer centric individuals to join us, working across a flexible shift pattern and support our customers. **What you will do** As a Customer...


  • Solihull, United Kingdom Commercial - CCC & TSR Full time

    **Customer Service Executive** **Location: Solihull** **Salary: £23,500 & Bonus Scheme** Stonegate Group are the largest pub company in the UK. Home to over 4,500 pubs, both leased & tenanted and manged, we strongly believe that the pub is the heart of the British culture and that we deliver a fantastic customer experience. We are looking for a**...


  • Solihull, United Kingdom Secure Trust Bank Full time

    At Secure Trust Bank our customers are at the heart of everything we do and we are committed to providing great customer journeys at every opportunity. We are now looking for committed and enthusiastic Customer Service Executives to join our Vehicle Finance team. **The Role** We offer a multitude of financial services career pathways, beginning in the...


  • Solihull, United Kingdom Secure Trust Bank Full time

    We know that our people are our biggest investment and to every single one of our customers, our Customer Service Executives are so much more than a friendly voice on the phone. We currently have opportunities for customer centric individuals to join us, working across a flexible shift pattern and support our customers. **What you will do** As a Customer...


  • Solihull, United Kingdom Digby Morgan Full time

    summary - _ solihull, west midlands_ - _ £26,500 per year_ - _ permanent_- specialism - graduate- sub specialism - business services- reference number - PR-1227040:WM:D - job details Job Title: Customer Success Executive Our client is one of the fastest growing property and construction tech companies in the UK. Building a world class SaaS business and...


  • Solihull, United Kingdom Digby Morgan Full time

    summary - _ solihull, west midlands_ - _ £26,500 per year_ - _ permanent_- specialism - graduate- sub specialism - business services- reference number - PR-1227040:WM:I - job details Job Title: Customer Success Executive Our client is one of the fastest growing property and construction tech companies in the UK. Building a world class SaaS business and...


  • Solihull, United Kingdom Listers Full time

    Job Introduction We are currently recruiting for a Customer Relationship Executive to join our Head Office - Alok House in Shirley, Solihull. The hours of work are Monday to Friday, 40 hours per week typically between the working hours of 08:00 - 17:00, although flexibility on the shift times can be considered. We require a highly organised administrator...


  • Solihull, United Kingdom Commercial - CX Full time

    Stonegate Group is looking for a Customer Exeprience Executive to look after our guests, following up on feedback we receive after a visit to one of our pubs, bars and late night venues. The Customer Experience Executive will use their outstanding communication skills to respond to guest feedback, tracking trends and reporting on feedback across the entire...


  • Solihull, United Kingdom Interaction Recruitment Full time

    Interaction Recruitment are currently recruiting for Telesales Executive for our client based in Birmingham, on a permanent basis. As a Telesales Executive, you will need: - Excellent Verbal, written & Interpersonal Skills - Can work independently as well as collaboratively to achieve a shared goal. - Excellent organisation skills. - Takes pride in...


  • Metropolitan Borough of Solihull, United Kingdom ACCS - ARES Customer Care Solutions GmbH Full time

    Job Title: Experienced SaaS Customer Success ExecutiveSalary: £30,000 – £35,000 per annumWe are seeking an experienced SaaS Customer Success Executive to join our team at ACCS - ARES Customer Care Solutions GmbH. The ideal candidate will have a proven track record of delivering exceptional customer experiences and driving business growth.The successful...


  • Solihull, United Kingdom Johnson Controls International Full time

    **Company Overview**: Sensormatic Solutions empowers retailers with frictionless personalized experiences through accurate decision-making across the enterprise. We bridge gaps within retail enterprises to provide real-time insights into inventory, shoppers, associates, and the retail environment. Our mission is to protect assets and people, ensuring a safe...


  • Solihull, United Kingdom Johnson Controls International Full time

    **Company Overview**: Sensormatic Solutions empowers retailers with frictionless personalized experiences through accurate decision-making across the enterprise. We bridge gaps within retail enterprises to provide real-time insights into inventory, shoppers, associates, and the retail environment. Our mission is to protect assets and people, ensuring a safe...


  • Metropolitan Borough of Solihull, United Kingdom ACCS - ARES Customer Care Solutions GmbH Full time

    Experienced SaaS Customer Success ExecutiveLocation: SolihullJob Type: Permanent, Full-timeWe are seeking an experienced SaaS Customer Success Executive to join our team at ACCS - ARES Customer Care Solutions GmbH. As a key member of our customer success team, you will be responsible for managing a portfolio of customers and driving business growth through...

  • Customer Service

    6 months ago


    Solihull, United Kingdom RecFlex Full time

    **Job Title: Customer Support Officer** **Salary: £24,000 to £25,500** **Location: Shirley/hybrid** **Hours**: Monday - Sunday 37.5 hours per week between 08:00 - 22:00 (one hour lunch). This will be worked on a rota basis. Hybrid working is available for all employees and can be tailored to suit the individual. **Description**: **Working as a...

  • Customer Service

    6 months ago


    Solihull, United Kingdom RecFlex Full time

    **Job Title: Customer Support Officer** **Salary: £24,000 to £25,500** **Location: Shirley/hybrid** **Hours**: Monday - Sunday 37.5 hours per week between 08:00 - 22:00 (one hour lunch). This will be worked on a rota basis. Hybrid working is available for all employees and can be tailored to suit the individual. **Description**: **Working as a...


  • Solihull, United Kingdom Service Care Solutions Full time

    Housing Services Manager Solihull Temporary Full Time Summary: Exciting opportunity for a skilled Housing Services Manager to lead customer-focused housing services in Solihull, delivering excellence in tenancy management, income collection, and community engagement. THE ROLE: As the Housing Services Manager, you will oversee key housing services...

  • Customer Service

    6 months ago


    Solihull, United Kingdom RecFlex Full time

    **Job Title: Customer Savings Officer** **Salary: £24,000 to £25,500** **Location: Shirley/hybrid** **Hours**: Monday - Sunday 37.5 hours per week between 08:00 - 22:00 (one hour lunch). This will be worked on a rota basis. Hybrid working is available for all employees and can be tailored to suit the individual. **Description**: **Working as a...


  • Solihull, United Kingdom Service Care Solutions Full time

    Housing Services Manager Solihull Temporary Full Time Summary: Exciting opportunity for a skilled Housing Services Manager to lead customer-focused housing services in Solihull, delivering excellence in tenancy management, income collection, and community engagement. THE ROLE: As the Housing Services Manager, you will oversee key housing services while...


  • Solihull, United Kingdom Secure Trust Bank Full time

    Our Customer Resolutions Team exist to ensure that every customer receives the highest level of service from our business and when things go wrong (which sometimes they do) that we put things right, not just for that customer but for all customers thereafter, ensuring that mistakes are not repeated but used to continuously improve our offering. We are...


  • Solihull, United Kingdom Secure Trust Bank Full time

    Our Customer Resolutions Team exist to ensure that every customer receives the highest level of service from our business and when things go wrong (which sometimes they do) that we put things right, not just for that customer but for all customers thereafter, ensuring that mistakes are not repeated but used to continuously improve our offering. We are...