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Customer Service Advisor

3 months ago

Macclesfield, United Kingdom Barlow Wood Recruitment Full time

_**CUSTOMER SERVICE ADVISOR**
**MACCLESFIELD TOWN CENTRE**
**£22,000 - £24, 000**_

Our client is looking for a true customer champion, creative thinker, problem solver. You will need to be friendly, positive, hard-working, someone who likes to think on their feet and is passionate about everything customer service.

**Role**

**Experience**

Experience of working within customer services is preferred. You must have a great telephone manner and excellent rapport building skills. Good and accurate keyboard skills are required, along with attention to detail.

**Key responsibilities**
- Receiving warm inbound calls from clients seeking a financial solution.
- Making outbound calls to customers who have logged an inquiry.
- Transferring customers to 3rd parties
- Taking compliant fact finds from clients.
- Chasing clients for outstanding documents

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£24,000.00 per year

**Benefits**:

- Casual dress
- Company pension
- Free parking
- On-site parking
- Transport links

Schedule:

- Flexitime
- Monday to Friday

Ability to commute/relocate:

- Macclesfield, Cheshire: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Flextime

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