Customer Service Advisor
6 months ago
Do you have a passion for **Customer Service **and believe you can provide an excellent experience?
Are you looking for a new challenge and looking for the next step in your career?
If you are look no further, we have a great opportunity for you as a **Customer Service Advisor** working with our large national company based in **Cardiff.** You'll be the frontline support for customers regarding smart meter installations, troubleshooting, and inquiries.
Please note, This is a hybrid 3 month Temp role with an extension highly likely.
As a **Customer Service Advisor** your responsibilities will include:
- Assist customers with inquiries related to smart meter installations and functionality.
- Provide troubleshooting support for smart meter issues and technical difficulties.
- Educate customers on the benefits and usage of smart meters.
- Ensuring that documentation is filled out accurately and efficiently.
**Benefits**:
- 2 week training.
- Hybrid position
- A range of discounts available on your everyday shopping, gym memberships, mobile phone contracts & essential insurances, all helping to make your money go further.
**Job Types**: Full-time, Temporary contract
Contract length: 3 months
Pay: £14.02 per hour
Expected hours: 37.5 per week
**Benefits**:
- Company pension
- Free parking
- On-site parking
- Work from home
Schedule:
- Day shift
- Monday to Friday
- No weekends
**Experience**:
- Customer service: 2 years (preferred)
Work Location: In person
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