Customer Service Advisor

2 days ago


Cardiff, United Kingdom Brite Recruitment Full time

**CUSTOMER SERVICE ADVISOR**

**£20,080 + Bonus**

**CARDIFF / HYBRID**

We have a great opportunity for an enthusiastic individual to work as a **Customer Service Advisor** on a full-time, permanent basis. Our client is a worldwide distributor of products, services and supplies for the healthcare sector.

As a **Customer Service Advisor**, you will be responsible for full administration duties in the Service Department ensuring customer requirements are met.

**Responsibilities**:
As a**Customer Service Advisor, **you will be:

- Processing planned and unplanned service and repair requirements
- Closing out engineer worksheets and creating invoices
- Closing outstanding calls and booking follow-up calls as appropriate
- Booking Contract Servicing
- Processing orders for spare parts
- Liaising with internal departments
- Dealing with customers and suppliers
- Participating in special projects and performing other duties as required

**Requirements**:
To be considered for the role of **Customer Service Advisor **you must have:

- Experience within a customer service, administration or call centre environment
- Strong problem-solving skills
- A technically minded, confident individual
- IT Literate e.g., Excel, Word and Outlook
- Ability to multitask effectively and build strong relationships with clients

**NEXT STEPS**

INDBR

**Salary**: Up to £20,080.00 per year

Schedule:

- Monday to Friday

Application question(s):

- Do you have previous telephone-based customer service experience?
- Do you have experience dealing with difficult situations/complaints?

Work Location: One location


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