Customer Service Advisor
5 months ago
**Customer Service Advisor**
**3 month temporary**
**Hybrid working**
**£14.02 per hour**
**Location - Cardiff**
**Key accountabilities**
- Telephone customer services experience - the Advisors will be working in the connections team who are the first point of contact for customer wishing to have a new electricity connection, increase the size of their existing connection, install generation, or move the equipment supplying their property.
- The Advisors will also speak to many customers regarding other general engineering enquiries and take payments for all chargeable works.
**Experience / Skills**
- Must have a high level of accuracy & compliance and be IT literate as will be using multiple systems at once
- Experience in taking calls of high volumes
- High organisational Skills
- Skills to manage own workload
- The ability to work to/meet deadlines
- Experienced with working in fast paced environments.
Tate is acting as an Employment Business in relation to this vacancy.
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