Customer Service Advisor
3 days ago
**Customer Service Advisor**Yolk Recruitment are working closely with a leading financial services company based in Cardiff, to find a friendly and driven Customer Service Advisor to join their support team.
They understand that every business is different, and they take pride in being flexible for their clients. customers and staff.
**What you’ll be doing?**
- Form and build excellent relationships with customers by providing a friendly service to all.
- Keep an eye out for potential vulnerable customers, fraudulent customers or those who are having a bad experience and help in any way you can.
- Handle customers who are not happy with the aim of preventing it escalating to a complaint
- Ensure all systems are kept up to date and managed effectively
**What you’ll bring to the team?**
As a fantastic and experienced customer service advisor, you will be passionate about providing excellent customer service to all customers, alongside:
- Experienced working within financial services and working within strict regulations woud be handy but is not essential
- Empathetic and understanding about emotions and situations.
- Excellent communication and IT skills
- Confident in working in a busy and fast-paced role
- Able to pass a credit check.
- Friendly and supportive to other team members and customers.
**And this is what you’ll get in return?**
By being a customer service advisor, you will receive:
- A 35- Hour week paying up to £21,000 DOE and great team incentives
- 25 Days Holiday + Bank Holidays and your Birthday off
- Amazing training and development opportunities supported by encouraging team members and managers.
- Health and Wellbeing schemes
- Savings and Protection Scheme
- Free onsite parking
**Are you up to the challenge?
-
Customer Advisor
3 weeks ago
Cardiff, United Kingdom Blue Arrow Customer Success Hub Full timePosition: Customer AdvisorLocation: Onsite for the 1st 8 weeks then Hybrid.Working 2 days in the office.Site: Located in Cardiff - CF15 7QUSalary: £11.44phHours: Full Time 37.5 hours per week, Monday to FridayShifts: 09:00 - 17:00 with 30 minutes lunch (unpaid) and 2x 15 minutes breaks (paid).Some flexibility maybe required to work until 17:15.Start date:...
-
Customer Service Advisor
2 days ago
Cardiff, United Kingdom Brite Recruitment Full time**CUSTOMER SERVICE ADVISOR** **£20,080 + Bonus** **CARDIFF / HYBRID** We have a great opportunity for an enthusiastic individual to work as a **Customer Service Advisor** on a full-time, permanent basis. Our client is a worldwide distributor of products, services and supplies for the healthcare sector. As a **Customer Service Advisor**, you will be...
-
Customer Service Advisor
7 months ago
Cardiff, United Kingdom Pertemps Network Group Full time**Customer Service Advisor**: - 0582047711 Applicants **£12 Per Hour** - Full Time**Temporary** **Cardiff, Cardiff** **Customer Service And Call Centre** **Job Description**: **Customer Service Advisor** **Central Cardiff** **35 hours per week, 9am - 6pm Monday to Friday** **6-month temporary assignment - hybrid working after initial 2-week training...
-
Customer Service Advisor
3 days ago
Cardiff, United Kingdom Red Dot Recruitment Full time**Customer Service Advisor - Work from home** **Full Time Permanent** **Work From Home - Anywhere in the UK** **Hours: Monday - Sunday between 8am - 9pm (40 Hours)** **As an Customer Service Advisor, we are offering**: - Hourly rate is £8.36 - £8.91 plus a fantastic bonus opportunity - Fortnightly Pay - Paid Training Programme - Dsicount on TV,...
-
Customer Service Advisor
4 days ago
Cardiff, United Kingdom Yolk Recruitment Ltd Full time**Customer Service Advisor** Yolk Recruitment are excited to be working with global Health care Solutions provider, to find a confident and driven Customer Service Advisor to join their team in Cardiff. They have 90 years in business and operate in 32 different countries and territories with the ideal of "doing well by doing good". They are a highly...
-
Customer Service Advisor
7 months ago
Cardiff, United Kingdom Yolk Recruitment Full time**Customer Service Advisor** Yolk Recruitment is proud to partner with a new revolutionary bank in Cardiff that is reshaping the industry and allowing for great growth opportunities for Customer Service specialists. In this role you will be working alongside a dedicated and passionate small team providing customer-focused service to guide customers on their...
-
Customer Services Advisor
1 month ago
Cardiff, United Kingdom Hmrc Full timeWould you be proud to deliver excellent customer service?HMRC is seeking a dedicated Customer Service Advisor to join our team.Submit your CV and any additional required information after you have read this description by clicking on the application button.Our Customer Service Advisors are the voice of HMRC, using their brilliant communications skills to...
-
Customer Service Advisor
5 days ago
Cardiff, United Kingdom Sequence HQ Full timeWe’re looking for a highly motivated** Customer Service Advisor** to complement our fantastic team in our Lettings Support Centre in Cardiff**.** As a Customer Service Advisor you will provide** property management **and **tenancyadministration support services **to branches, landlords and tenants. We offer a clear, defined career path, support to study...
-
Customer Service Advisor
6 months ago
Cardiff, United Kingdom Tate Recruitment Limited Full time**Customer Service Advisor** **3 month temporary** **Hybrid working** **£14.02 per hour** **Location - Cardiff** **Key accountabilities** - Telephone customer services experience - the Advisors will be working in the connections team who are the first point of contact for customer wishing to have a new electricity connection, increase the size of their...
-
Customer Service Advisor
3 days ago
Cardiff, United Kingdom Candidate Source Ltd Full timeWe are looking for someone with a passion for customer service. The role of Customer Service Advisor will be working in a dynamic team on a major project for a large UK Financial Services company, assisting with inbound calls from existing clients and preforming administrative activities. Please note you will not be makingany cold calls or required to cross...
-
Customer Service Advisor
2 days ago
Cardiff, United Kingdom St David Recruitment Services Ltd Full time**Customer Service Advisor** **Cardiff** **£DOE** **Full time, permanent role** **Monday to Friday -9am to 5pm, 38.5hrs** **1 Saturday in four - 8.30am -12.30pm** **PEM483** Our client is looking for an experienced Customer Service Advisor to join their busy Customer Care Team. **Benefits**: 5% Pension 3x life assurance Healthshield cash plan 23...
-
Customer Service Advisor
2 days ago
Cardiff, United Kingdom Carbon60 Global Full time**CUSTOMER SERVICE ADVISOR** Carbon60 are looking to recruit three customer service advisors for UK leading utilities provider in Cardiff. This is on a Temporary basis for a minimum of 5 Months. This is an exceptional opportunity to join a friendly team in a modern office that offers flexibility and hybrid working. **ROLE**: Customer Service...
-
Customer Service Advisor
6 months ago
Cardiff, United Kingdom Jomo People Ltd Full timeWe’re looking for experienced contact centre customer service advisors, based in Wales, who are open to working on a fully remote basis from home for this brand-new opportunity. You will join an established insurance business as a home working customer service advisor, and be part of a super fun, supportive and engaged team of advisors who just love what...
-
Customer Service Advisor
6 days ago
Cardiff, United Kingdom Candidate Source Ltd Full timeThe role of Customer Service Advisor will be working in a dynamic team on a major project for a large UK Financial Services company, assisting with inbound calls from existing customers and preforming administrative activities. Please note you will notbe making any cold calls or required to cross or up sell any products at any time. This is a great...
-
Customer Service Advisor
10 hours ago
Cardiff, United Kingdom Telecare24 Full timeDo you pride yourself on providing an exemplary customer experience? Could you thrive in a small, but cohesive team that works together to exceed customer expectation? Due to our continued growth, we offer the opportunity for a Customer Service Advisor to join our small and friendly but busy team, at our Cardiff Office. **About Us** Telecare24 is a fast...
-
Customer Service Advisor
22 hours ago
Cardiff, United Kingdom Jomo People Ltd Full timeDo you have amazing customer service advisor experience and are you looking for a change? Do you come from a contact centre, retail or hospitality background? Are you looking to get into a great company with amazing progression opportunities? We are working with a Cardiff based financial services company who are looking to grow their team of customer...
-
Customer Service Advisor
3 days ago
Cardiff, United Kingdom Allen & Harris Full time**Allen & Harris **is seeking an experienced** Customer Service Advisor** to complement our fantastic team in our Lettings Support Centre in Cardiff. As our Customer Service Advisor, you will provide property management and tenancy administration support services to branches, landlords, and tenants. We offer a clear, defined career path, support to study...
-
Customer Service Advisor
4 days ago
Cardiff, United Kingdom Red Recruitment Full timePackage and Benefits of a Customer Service Advisor: - **Salary**: £20,099 per annum + annual bonus - **Location**: Cardiff - **Contract**: Permanent, full-time - **Hours**: Monday - Saturday, 8.00am - 6.00pm and 1 in every 4 Saturdays, 9.00am - 1.00pm - Hybrid working after 6-month probation (2 days office, 3 days home!) - Enhanced employer pension...
-
Customer Service Advisor
7 months ago
Cardiff, United Kingdom Yolk Recruitment Full time**Customer Support Advisor** Yolk Recruitment are working closely with an insurance company based on the outskirts of Cardiff, to find a friendly and driven Customer Service Advisor to join their team. In this position you will be responsible for ensuring their customers have the best experience whilst searching for the perfect Insurance Policy. **What...
-
Customer Service Advisor
3 days ago
Cardiff, United Kingdom Jomo People Ltd Full timeWe are working with a growing Cardiff based financial services company, who are seeking Customer Service Advisors to join their team. This role would be perfect for someone who has either a face to face retail / hospitality background or someone who has previously worked in a customer service contact centre role and who wants to build a career within a...