Customer Service Coordinator

7 months ago


Preston, United Kingdom Entwistle Green Countrywide Full time

Are you looking to start or progress your career in the property industry?

Are you a strong administrator with a passion for providing excellent customer service? If so, we want to hear from you
- **Entwistle Green: Countrywide**_ are seeking an enthusiastic and passionate individual to join an established Property Management department, based within our friendly team in Preston.

The Connells Group has recently acquired Entwistle Green: Countrywide, securing our place as the UK’s largest property services group. Our team plays a pivotal role in ensuring that our customers and clients receive the service they deserve throughout their time with us; so we're on the lookout for those with great communication and relationship skills and a passion for property

**The role of a Customer Service Coordinator (known as a Property Manager)**:
You will be fully managing your own portfolio of properties across one of our branches within Preston and the surrounding area, acting as a key contact for our tenants and landlords who require support throughout their tenancy. This could include:

- Managing repairs and maintenance
- Arranging Gas and Electrical safety records
- Booking end of tenancy check-outs
- Negotiating end of tenancy deposits
- Dealing with general tenancy queries
- Developing a competent understanding of lettings legislation to help and support customers throughout their tenancy (training provided)

**Skills & Attributes of a Customer Service Coordinator (Property Manager)**:
We’re the UK Market Leader with a national reach; so it’s only natural that the needs of our customers will vary massively. If influence and negotiation are skills that come naturally to you, you’ll thrive when you’re communicating with our customers, partners and suppliers. You’ll need to be able to build rapport with customers with ease, so confidence conversationally and in writing is vital.

You’ll be able to demonstrate key skills such as multi-tasking, prioritisation, organisation, and confident decision making. Alongside being a real team player, thriving in a busy environment, and working collaboratively with colleagues and partners to achieve individual, team, and business targets.

What you get in return for a career as a Customer Service Coordinator with Countrywide:

- 23 days annual leave increasing with long service
- Pension scheme
- Full training provided with excellent career progression opportunities throughout the business
- Outstanding discounts across retail, entertainment, travel and health

**Location - **Chapel Street, Preston, PR1 8BU
**Salary**:

- £23,600 per annum
**Days & Hours**:

- Mon - Fri, 8:45am - 5:30pm + 1 Sat in every 5 (rota), 9am - 1pm
**Employment Type**:

- Full-time, permanent

**Why join us as a Customer Service Advisor (Property Manager)?**

At Entwistle Green: Countrywide, our passion for property and strong focus on people set us apart. We don't see buying, selling, renting, and letting as processes - for us, they're all about important, life-changing moments. Which is why we empower our people to create exceptional experiences.

The size and scale of our business will open up huge opportunities for you, whether you want to develop your experience in your current role, broaden your skills by taking on a different role in the wider business or progress upwards to take on more and more responsibility. Meanwhile, the fact that we're always highly responsive to change makes this an incredibly exciting and inspiring place to develop your career.

We are committed to developing our colleagues and to providing the highest quality service to our customers

**Job Types**: Full-time, Permanent

**Salary**: £23,600.00 per year

**Benefits**:

- Cycle to work scheme
- Employee discount
- Health & wellbeing programme

Schedule:

- 8 hour shift

Work Location: In person



  • Preston, United Kingdom CV-Library Full time

    Customer Service Coordinator Salary £31,200 per annum Preston, Lancashire Monday to Friday 40 hours per week - Hybrid, 4 days in the office & 1 day working from home Permanent Our prestigious Global manufacturing client based in Preston are looking to recruit a permanent Customer Service Coordinator. Customer Service Coordinator Role: This role...


  • Preston, United Kingdom Service Care Solutions Full time

    Are you passionate about delivering exceptional customer experiences? Do you have experience in an administrative or customer service role, ideally within housing or social care? We are seeking a talented Tenant Services Coordinator to join our team at Service Care Solutions.In this role, you will provide administrative support and customer service to our...


  • Preston, United Kingdom CV-Library Full time

    Export Customer Service Coordinator Preston, Lancashire £31,000 - £35,000 per annum Monday to Friday - 40 hours per week - Hybrid Permanent Our prestigious Global manufacturing client based in Preston, are looking to recruit a permanent Export Customer Service Coordinator. Export Customer Service Coordinator role: To provide customers with...


  • Preston, United Kingdom CV-Library Full time

    Customer Service Coordinator / Order Processor Salary £31,200 per annum Preston, Lancashire Monday to Friday 40 hours per week - Hybrid, 4 days in the office & 1 day working from home Permanent Our prestigious Global manufacturing client based in Preston are looking to recruit a permanent Customer Service Coordinator / Order Processor. Customer...


  • Preston, United Kingdom Service Care Full time

    ARCH Finance, have a great opportunity for a part time customer service administrator to join an established Finance team, based in Preston. This is a part time opportunity, working 9.30am - 2.30pm, 5 days a week. In your role as customer service administrator, you will need to be dedicated and self-motivated, with the ability to work on your own...


  • Preston, United Kingdom Service Care Full time

    We Have an exciting opportunity for a customer Advisor in the Preston area. The main duties for this role will be: - Take ownership and deal effectively with customer queries and requests for information, seeing them through to completion. - Manage customer expectations and provide excellent levels of customer service. - Process promptly and accurately,...


  • Preston, Lancashire, United Kingdom Service Care Solutions Full time

    We are seeking a skilled Accommodation and Housing Services Coordinator to support vulnerable asylum seekers in Preston. In this role, you will oversee a range of activities to ensure safe and compliant accommodation.Main ResponsibilitiesConducting regular property inspections to identify and address any safety concerns or non-compliance issuesManaging the...


  • Preston, United Kingdom VolkerWessels Full time

    Part of the VolkerWessels UK Group, VolkerStevin is an industry-leading civil engineering business, providing complex and innovative engineering solutions across a wide range of sectors including maritime, flood risk management, defence, energy, water and regeneration. Collaborating with, and drawing on the specialist skills of the group’s business units...


  • Preston, United Kingdom Your Housing Group Full time

    Job Introduction **Job Title: Housing and Customer Services Coordinator (Older Peoples Services)** **Salary: £26,000** **Contract: Permanent** **Location: Regional - Lancashire** **Weekly Hours: 35 hours per week** **So. What is this role exactly?** This is an exciting opportunity for 3 Housing and Customer Services Coordinators to join an existing...


  • Preston, Lancashire, United Kingdom Service Care Solutions Full time

    In this role as a Residential Services Coordinator, you will play a vital part in delivering high-quality housing services and maintaining properties for our tenants. This is a fantastic opportunity to work for Service Care Solutions and make a real difference in the lives of others.Key ResponsibilitiesConduct regular property visits and arrange...


  • Preston, United Kingdom Profitlink Group Ltd. Full time

    TRAINEE CUSTOMER SERVICE COORDINATOR REQUIRED. CANDIDATES WILL IDEALLY HAVE A BACKGROUND IN CUSTOMER HANDLING EITHER FACE TO FACE OR ON THE PHONE. YOU MUST HAVE GOOD COMMUNICATION SKILLS AND BE ORGANISED AND PLAN YOUR WORK. GOOD LONG TERM CAREER PROSPECTS WITH A LONG ESTABLISHED LOCAL BUSINESS. WE WOULD WELCOME CANDIDATES FROM A RETAIL OR HOSPITALITY...


  • Preston, United Kingdom Hays Specialist Recruitment Limited Full time

    Housing & Customer Service Coordinators required in Preston on a full time basis We are currently recruiting a number of Housing & Customer Service Coordinators in the Preston area on behalf of a large well-known Social Housing client on an ongoing temporary basis. The successful post holder will be assigned between 3 & 4 housing patches within Manchester...


  • Preston, United Kingdom ENWL Full time

    Do you have customer service experience, and are you seeking a new job in Preston? Electricity North West is looking for a Customer Care Coordinator, and the role comes with a salary of up to £40,195 p/a and excellent benefits. As a Customer Care Coordinator, you will provide expert advice and guidance throughout the customer journey, being that one point...

  • Customer Coordinator

    7 months ago


    Preston, United Kingdom M Group Services Full time

    **Delivering what we promise** Morrison Water Services is currently looking to recruit a Customer Service Coordinator to work on our United Utilities contract in the Northwest. As the Customer Service Coordinator, you will be highly focused to deliver excellent customer service. A key member of the contract team you will support the contract to ensure our...


  • Preston, United Kingdom ENWL Full time

    Do you have Customer Care Coordinator experience, and are you seeking a new job in Salford? Electricity North West is looking for a Customer Care Coordinator with a salary of £34,266.48 p/a and excellent benefits. As a Customer Care Coordinator, you will be proactive in delivering a first class service to all customers, ensuring that they receive an...


  • Preston, United Kingdom ENWL Full time

    Do you have customer service experience, and are you seeking a new 12-month contract in Salford or Preston? Electricity North West is looking for a Customer Care Coordinator, and the role comes with a salary up to £40,195.56 As a Customer Care Coordinator, you will deliver a first-class seamless customer experience, providing expert advice and guidance...


  • Preston, United Kingdom ENWL Full time

    Would you like to join us on our journey? where striving for zero carbon isn’t just aspirational but a reality as part of our ‘Leading the North West to Zero Carbon’. At Electricity North West, we thrive on being part of a customer focused team that likes to put their people first. We are committed to building our teams to represent the local...


  • Preston, Lancashire, United Kingdom Vivify Venues Full time

    Customer Experience CoordinatorWe are seeking a part-time Customer Experience Coordinator to join our team at Vivify Venues in Cumbria.About the RoleThe successful candidate will be responsible for providing exceptional customer service, ensuring all equipment is set up on time and undertaking light cleaning duties to maintain a high standard of...


  • Preston, United Kingdom JLA Full time

    **Customer support coordinator** **37.5 hours a week - 2 days working from home** At JLA we are passionate about ensuring that “we take care of it” for our customers as their trusted partner. As Customer Support Coordinator you’ll be the first port of call for our JLA HVAC customers in ensuring we deliver exceptional service in a timely and effective...


  • Preston, United Kingdom JLA Full time

    **Customer support coordinator** **37.5 hours a week - 2 days working from home** At JLA we are passionate about ensuring that “we take care of it” for our customers as their trusted partner. As Customer Support Coordinator you’ll be the first port of call for our JLA HVAC customers in ensuring we deliver exceptional service in a timely and effective...