Customer Service Adviser
2 days ago
We Have an exciting opportunity for a customer Advisor in the Preston area. The main duties for this role will be:
- Take ownership and deal effectively with customer queries and requests for information, seeing them through to completion.
- Manage customer expectations and provide excellent levels of customer service.
- Process promptly and accurately, inbound sales enquiries, orders and credit notes.
- Agree prices within set parameters using the pricing structure for all new enquiries.
- Process promptly and accurately outgoing quotations.
- Promote products in cross-sell and up-sell opportunities appropriately.
- Convert and close orders following enquiries at every opportunity.
- Liaise with BDMs on any key account enquires
- Take ownership for a selection of non-key accounts and look for areas to increase turnover
- Assist customers to resolve debtor issues.
- Support and participate with sales promotions, including outbound calls if required.
- Participate in regular staff meetings giving accurate information as required
- Manage customer complaints effectively through the CRM ensuring that the customer is satisfied with the final outcome.
The Person:
**Knowledge & Experience**:
- Excellent knowledge of products or a passion to learn
- Track record of great customer service
- Good understanding of margin calculation and its impact on the business.
- Competent in Microsoft office and experience with IT systems
- Good understanding of CRM systems
**Primary Skills & Competencies**:
- Meet Customer Needs - Keeps promises to customers and is liked and trusted as a result
- Show drive and initiative with frequent evidence that they overcome obstacles and that going to their boss is not their default position
- Promote Teamwork - Actively contributes to team success
- Show Adaptability - Is open to change
- Establish Trust - Behaves in a manner that is consistent with the Slater Safety Core Values
- Think Creatively - Does not get perplexed when faced with complex challenges and asks intelligent questions
**This is a full time role working Monday - 08:00am - 16:30pm
-
Customer Support Adviser
1 month ago
Preston, United Kingdom CV-Library Full timeAbout the company More2Life is part of the Key Group of companies and has been a pioneering force in the Equity Release market since its launch in 2008. Today, operating from our offices in Preston, we help over 1000 people every month to confidently release cash from their homes, significantly growing year on year to become one of the largest lifetime...
-
Customer Service Administrator
7 months ago
Preston, United Kingdom Service Care Full timeARCH Finance, have a great opportunity for a part time customer service administrator to join an established Finance team, based in Preston. This is a part time opportunity, working 9.30am - 2.30pm, 5 days a week. In your role as customer service administrator, you will need to be dedicated and self-motivated, with the ability to work on your own...
-
Financial Adviser
7 months ago
Preston, United Kingdom Jigsaw Recruitment Full time**Financial Adviser: Home based position covering Preston£45,000 to £85,000 with excellent benefits that include a company car** Jigsaw Recruitment is pleased to be working with this leading name within the Financial Services industry. Our client is looking to recruit additional Financial Advisers to their ever expanding sales team. This excellent...
-
Mortgage Adviser
2 months ago
Preston, United Kingdom Elevate Recruitment. Careers Full timeMortgage Adviser required by leading financial services company, with ambitious and exciting plans to enhance its operation and distribution channels. The role will provide an efficient and professional mortgage advice service to the companys clients, customers and intermediaries through compliant regulated meetings.As a Mortgage Adviser you will benefit...
-
Customer Service Advisor
5 days ago
Preston, United Kingdom WeRecruit Auto Full time**Service Advisor required for Prestigious Car Dealership in Preston**: - Customer Service - Motor Trade - Automotive - Monday - Friday 8.00am - 6.00pm **NO SATURDAYS** Salary between £22,000-26,000 basic (depending on experience) + uncapped bonuses (upsell, retail labour sales, CSi) We are looking for someone exceptionally customer focused to join our...
-
Home Loan Adviser
2 weeks ago
Preston, Lancashire, United Kingdom Elevate Recruitment. Full timeHome Loan Adviser PositionElevate Recruitment is seeking a Home Loan Adviser to join our team. As a Home Loan Adviser, you will be responsible for providing mortgage advice to clients and customers.The ideal candidate will have excellent communication skills and be able to work effectively in a fast-paced environment. A strong understanding of financial...
-
Christmas Sales Adviser
19 hours ago
Preston, United Kingdom Superdrug Full time**Why Superdrug?** Passionate about beauty and health? Love talking to customers? If you're ready to roll up your sleeves and get stuck in, you'll have a great time at Superdrug working as a Sales Adviser. Working in one of our stores is fun and no two days are the same. Hard work, yes, but rewarding too, with great benefits and opportunities to progress. A...
-
Mortgage Adviser
1 month ago
Preston, Lancashire, United Kingdom Elevate Recruitment. Full timeMortgage Adviser required by leading financial services company, with ambitious and exciting plans to enhance its operation and distribution channels. The role will provide an efficient and professional mortgage advice service to the companys clients, customers and intermediaries through compliant regulated meetings. As a Mortgage Adviser you will...
-
Inbound Customer Service Advisor
3 days ago
Preston, United Kingdom Swift Temps Full timeWe are looking for a large number of Inbound Customer service advisors for a large Energy Project based in Central Preston. Very close the central bus station we have starts from April 3rd. Monday to Friday shift - 40 hours a week - Pay starts from £10.42 an hour. You will only be taking incoming calls, taking details and using the information on the...
-
Customer Service Assistant
19 hours ago
Preston, United Kingdom RSD Recruitment Full time**Customer Service Assistant** **Preston** **£19,000 - £20,000 (OTE = £26,000 - £28,000)** **5 days a week (40 hours)** We are looking for a Trade Sales Assistant who can give the best service to our customers through their warm and friendly approach and amazing knowledge. They listen to what the customer is telling them and find out as much...
-
Customer Service Advisor
3 days ago
Preston, United Kingdom Walker Fire Ltd Full timeThe Customer Services Team provides excellent customer service, support and assistance to our external customers and internal operations team. The Helpdesk Administrator (HA) is a vital part of the team. The HA builds strong relationships with our customers through their ability to respond to customer queries, resolve customer issues and ensure the service...
-
Technical Adviser
5 days ago
Preston, United Kingdom Local Pensions Partnership Full time**Technical Adviser** Preston, Lancashire **Job Purpose**: To work within a technical function providing advice to the LPPA in respect of statutory, regulatory, contractual and legislative requirements relating to the pension schemes administered. Specifically, to be part of a small specialist team providing a dedicatedresource advising upon: - Changes to...
-
Automotive Customer Service Representative
1 week ago
Preston, Lancashire, United Kingdom The Solution Automotive Limited Full timeAt The Solution Automotive Limited, we are seeking a skilled Automotive Customer Service Representative to join our team in Preston.About the Role:To provide exceptional customer service and support in all aspects of aftersales services.To work closely with the Aftersales department to ensure seamless communication and efficient appointment organization.Key...
-
Sales Adviser
3 days ago
Preston, United Kingdom Maitland Selwyn Full time**Sales Consultant - Preston Area** **Hours - Full-time - 36.25 hours** **Days - Thursday - Monday** **Salary - £27,289 basic - OTE £45,000** **Must have a driving licence and full access to a vehicle.** We are working on behalf of one of the most exciting and progressive developers in the North West. Who are looking for an Experienced Permanent Sales...
-
Portuguese Speaking Customer Service Advisor
3 days ago
Preston, United Kingdom Service Care Solutions - Sales Full timeService Care Solutions are currently working alongside a remote call centre who are currently looking for a Portuguese Speaking Customer Service Advisor to join the expanding Portuguese support team. This role is based in Preston City Centre **ROLE**: Portuguese Speaking Customer Service Advisor **LOCATION**:Preston City Centre (PR1) **PAY RATE**:£19,500...
-
Spanish Speaking Customer Service Advisor
3 days ago
Preston, United Kingdom Service Care Solutions - Sales Full timeService Care Solutions are currently working alongside a remote call centre who are currently looking for a Spanish Speaking Customer Service Advisor to join the expanding Spanish support team. This role is based in Preston City Centre **ROLE**: Spanish Speaking Customer Service Advisor **LOCATION**:Preston City Centre (PR1) **PAY RATE**:£19,500 (rising...
-
Customer Service Advisor
3 days ago
Preston, United Kingdom Reliant Direct Full time**Role Overview** Due to the continued growth of our retail business, we are looking to expand our customer service team and are looking for a Customer Service Adviser. The role is full-time and based in our head office, just off the M55 near Blackpool, with easy access and free parking. This is an exciting time to join the company and ideally suited for...
-
Financial Sales Adviser
7 months ago
Preston, United Kingdom Jigsaw Recruitment Full time**Financial Sales Adviser - Covering Preston: £25,000 to £45,000: Company Car, Laptop, Mobile and excellent benefits package** Jigsaw Recruitment are recruiting self motivated and target individuals to join our clients growing sales team, this position would be covering Preston **Sales Adviser Role**: Reporting to the area manager you will be required to...
-
Hseq Adviser
1 week ago
Preston, United Kingdom Carbon60 Global Full timeOur Client is one of the leading Industrial Services companies in the UK and Europe. They are a huge organisation with many disciplines and a great variety of career paths. They are looking for a Health and Safety Adviser with knowledge of construction and scaffolding to work on a large residential development in Preston. This will require a strong...
-
Adviser Trainer
19 hours ago
Preston, United Kingdom Smart Recruit Online Full timeWe have a fantastic opportunity for an Advisor Trainer to join our friendly, professional team. Key Group is one of the most exciting, forward-thinking brands in financial services, focused on helping people unlock a better retirement since 1998. Our mission is simple: To be the UK’s leading later life lending company. Have you worked in mortgage or...