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Helpdesk Operator

2 months ago


Manchester, United Kingdom Team Support Agency Full time

At Team Support we are looking for a Technical Helpdesk Operative to join our team.

Your role will be to manage to the day-to-day running of the CAFM and ensure all planned/scheduled works are completed. To include planned & reactive works, plus jeopardy management of jobs.

**Experience**:

- Previous experience in a customer service, contact centre or administrative role
- Call handling experience
- Proficient in Microsoft Office programmes
- Excellent communication skills
- Evidence of working within a team, supporting and working with others to reach organisational goals
- Organised with good planning ability, to organise / schedule events and activities
- Capability to understand and analyse statistical data

**What we offer**:

- Weekly Pay
- Holiday Pay Entitlement
- Company Pension

**Salary**: £15.40 per hour

Schedule:

- Day shift
- Weekend availability

Ability to commute/relocate:

- Manchester: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Reference ID: 1002064914279156